Here at Brightside, we take a real-people approach to dentistry. Our practices were built on personal relationships and the happy healthy smiles of satisfied patients. We want you to know, from the moment you walk through the door, that this is going to be a different kind of dental experience.
As patients ourselves, (complete with cavities, phobias and anxious children) we know that going to the dentist can sometimes be overwhelming. We’ve made it our priority to understand the concerns of real patients, so that we can make the entire experience as simple and enjoyable as possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.