LensCrafters at Macy's

4.9
190 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
3400 Sepulveda Blvd, Manhattan Beach, CA
90266, United States

Hours

Reviews

4.9
190 reviews
5 stars
181
4 stars
3
3 stars
0
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sarai, Milena, and Gustavo.

Product Quality

While many customers appreciated the selection and quality of frames, there were complaints regarding the durability of lenses and issues with replacements.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, particularly in handling repairs and adjustments.

Mixed Experiences

Some customers reported negative experiences related to service delays and lack of communication, indicating inconsistency in service quality.

Overall Satisfaction

Despite some negative feedback, many customers expressed high satisfaction with their experiences and indicated they would return.
  • BM
    Brenda Mosqueda
    Nov 5, 2025
    5.0
    Excellent service as always at this Lenscrafter location.
  • SE
    Steven Evensen
    Oct 29, 2025
    5.0
    Gustavo was great, wonderful service and made the whole process fun. 10/10.
  • MS
    Monica Sanchez
    Oct 24, 2025
    5.0
    I had a great experience here. Gustavo was very helpful picking out the right frame for me.
  • LL
    Lesly
    Oct 24, 2025
    5.0
    Love this place! Excellent service from all the employees. I came in for an adjustment and Gustavo did a great job fixing my glasses!!
  • DR
    Daniel Rodriguez
    Oct 22, 2025
    5.0
    I had an excellent experience purchasing my contact lenses through LensCrafters. The ordering process was simple and efficient, and Sarai was very friendly, knowledgeable and courteous, making the entire experience smooth and professional. I’ll definitely continue using LensCrafters for my vision needs.

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.