LensCrafters at Macy's

4.9
192 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
3400 Sepulveda Blvd, Manhattan Beach, CA
90266, United States

Hours

Reviews

4.9
192 reviews
5 stars
183
4 stars
3
3 stars
0
2 stars
1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Sarai, Milena, and Gustavo for their exceptional service.

Product Quality

While many customers appreciated the selection and quality of frames, there were complaints regarding the durability of lenses and issues with replacements.

Efficiency

Several reviews noted quick service and efficient processes, especially in frame adjustments and repairs, contributing to a positive overall experience.

Appointment Management

Some customers expressed frustration with long wait times and disorganization during their visits, indicating a need for improvement in appointment scheduling and customer flow.
  • RS
    robert sestili
    Jan 1, 2026
    5.0
    My wife and I needed new eyeglasses, based on our recently updated prescriptions from our Optometrist. We were very pleased with the attention and service we received at LensCrafters. Gustavo was very friendly and helpful as he discussed frame options with us. He was very knowledgeable in handling measurements, and the entire process from our first introduction to the completion of our orders at a reasonable cost.
  • JJ
    Janice
    Nov 29, 2025
    5.0
    Sarai was so helpful in adjusting my sunglasses. She did a fantastic job and I couldn't be happier!
  • BM
    Brenda Mosqueda
    Nov 5, 2025
    5.0
    Excellent service as always at this Lenscrafter location.
  • SE
    Steven Evensen
    Oct 29, 2025
    5.0
    Gustavo was great, wonderful service and made the whole process fun. 10/10.
  • DR
    Daniel Rodriguez
    Oct 22, 2025
    5.0
    I had an excellent experience purchasing my contact lenses through LensCrafters. The ordering process was simple and efficient, and Sarai was very friendly, knowledgeable and courteous, making the entire experience smooth and professional. I’ll definitely continue using LensCrafters for my vision needs.

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.