DO NOT GO HERE. They lie and lie and lie. Before I even committed to a sleep study or consultation they assured me it was a $45 copay and then referred me to their financial clearance unit to double check, who again said yes $45 copay is the ONLY thing you’ll owe. Now they are still sending me bills. Today I got an updated bill from 7 months ago (previously they took my balance off after an updated claim was mad. Now they are going back on that and billing $1000 for a 10 minute video consultation (which is flat out robbery) even as I’m still paying off the exorbitant amount they charged me on top of the $45 they quoted. They are shady and mislead you with promises of just your normal copay then wait months to hit you with surprise bills. I ended up owing this office almost $2,000 that I can’t pay.
Their billing department also refuses to assist in resolving this in any way, defending adjusting my bill 7 months later. My insurance said that they should not have billed it like this and the first visit should have been billed as a specialist visit, how the follow up visit was, but the billing department refuses to respond to that when asked and says the new 7 months late bill is accurate and due immediately.
AVOID THIS OFFICE AT ALL COSTS. I reported them to California’s Medical Board. This place needs to be shut down for taking advantage of its patients.
Update: Immediately after I received the bill, 7 months after my 10 minute consultation, I got a letter that threatening to send me to collections for being “overdue”
KW
Kristin Wagg
Jun 21, 2021
The nicest techs! They really cheer you on and are so patient helping you get your best results. It makes a huge difference!
JN
James Neuhausen
Feb 6, 2020
In my opinion they are great. Whenever I have an issue with my health they immediately address the issue and do whatever is needed to correct the issue. I feel they are very caring.
RL
rod lancaster
Oct 20, 2018
The only concern at this place is their personal comfort and the BIG issue is they close for lunch at noon no matter what . Self centered staff, not patient centered. Go any where else if you can.
They r so rude with my dad
And even the doctor ask them for doing 3 test but they did 2 and they told me is finish when I went to the doctor they told here their late