TJ
Tania Jackson
Jul 22, 2025
The Children's Center used to be great when we first started with them. I was skeptical about the potential instability of residents in rotation and too many hands on one chart unnecessarily, but we used to be proud to be a part of the clinic. Unfortunately, the quality and timeliness of care has been declining, and my concern came to fruition. Some doctors (not all, but enough to review) are rude, detached, play around with patients' rights, and treat the kids' paperwork as if it is not worth their time. Even the supervisors no longer follow procedure or hold the anyone accountable. I already had to switch from one of their pediatric specialists to a CHLA doctor, and now I've had to call Patient Experience several times just to get things done in this clinic. Wish I could give 2.5. Some serious quality control needs to happen here and then quality assurance.