UCLA Health Downtown Los Angeles Primary & Specialty Care

Reviews

• VR

  Velia Rodriguez

  Mar 28, 2026
  5.0
  Decent 15 to 20 min service I believe it was er
• EB

  Emmanuel Battle

  Mar 10, 2026
  5.0
  It beats going out to westwood but I like westwood for the many places to eat. But the downtown location is better due to whole foods within walking distance and some food spots
• LM

  Lourdes Milla

  Feb 3, 2026
  5.0
  Gracias por su atención
• MY

  Megan Yasuda

  Dec 30, 2025
  5.0
  I see doctor chalmers at ucla and have so many incredible things to say about her. She makes me feel incredibly seen as a patient and is always so thoughtful in her care. I’ve recommended her to all of my friends and family!!
• KK

  Kai

  Oct 13, 2025
  1.0
  I recently had an appointment, not related to my gender care I receive through Dr. Kao but I generally don’t mind if someone I don’t know or a client misgenders me — we’re not in an intimate or personal environment where I feel the need to prove anything. However, being misgendered by one of the nurses or staff checking me out after my appointment was disappointing, especially given that I’m also on the waitlist for gender-affirming procedures through UCLA. It’s frustrating that within the same UCLA system where I’m prescribed hormones and scheduled for gender-affirming surgeries, a staff member could still display such a lack of awareness. As a university-affiliated institution, I would expect UCLA staff to be better informed about gender care and respectful communication. The trans community already faces deep mistrust toward the medical system because of discrimination and inadequate knowledge in healthcare settings. I sincerely hope your office prioritizes training for front desk and medical staff to ensure that trans and nonbinary patients feel welcomed and respected in your care.