Planet Fitness

4.1
483 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4050 W Washington Blvd, Los Angeles, CA
90018, United States

Hours

Reviews

4.1
483 reviews
5 stars
318
4 stars
63
3 stars
22
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members, like Anthony, received praise for their friendliness and helpfulness, others were criticized for being unhelpful and rude, particularly in handling membership issues.

Cleanliness

The gym is generally reported as clean, but there are recurring complaints about dirty bathrooms and equipment, as well as issues with maintenance.

Customer Service

Many customers expressed frustration with the management's responsiveness and the difficulty in canceling memberships, indicating a lack of accountability and poor communication.

Equipment Issues

Several reviews noted that a significant portion of the gym equipment was out of order or poorly maintained, leading to inconvenience for members.

Atmosphere

The gym is described as having a friendly and welcoming atmosphere, although some customers found it overcrowded and noisy, particularly due to loud music.
  • RH
    Richard H
    5 days ago
    3.0
    The showers here are horrible 🤢🤮nasty molded shower curtains I’m sure they don’t change me at all that’s a huge OSHA VIOLATION‼️. the floor is always sock and wet as if staff doesn’t care
  • JC
    Jeremy Colter
    Nov 14, 2025
    5.0
    I love this location! The other location where I was a previous member would only let you use the aqua massage and chair massages for 5 minutes. At this location, the front desk staff has always given me a full ten minutes, and then if I want to use a different machine, they would with no problems, especially if there was no one waiting for them.
  • LR
    Lucas Roberto
    Nov 13, 2025
    1.0
    Gente grosera y con actitudes discriminatorias en la recepción de este gimnasio. No vengan si quieren evitarse malos momentos. Defienden a sus empleados aun sabiendo que son la imagen de la empresa, pero claramente no están contratando a personas adecuadas para atender al público. Uno saluda y no responden; se despide y tampoco. Y encima te miran de arriba abajo con desprecio. ¿En serio? Yo soy colombiano, y a nosotros sí nos enseñaron respeto y valores. No como aquí, donde muchos crecieron sin arraigo, sin identidad y sin orgullo por nada. Luego ven a uno con desdén y pretenden que uno se quede callado. No, gracias. Aprendan a tener valores, a saludar, a despedir y a tratar bien a los clientes. Cualquier colombiano con principios hace respetar sus raíces y jamás baja la cabeza ante una injusticia, y menos frente a gente que ni historia ni sentido de pertenencia demuestra tener como generación. 😂👍
  • FN
    Fabian NoRoa
    Nov 13, 2025
    1.0
    Rude and discriminatory staff at the front desk of this gym. Do yourself a favor and avoid this place if you don’t want unnecessary problems. They defend their employees even though those employees are the face of the company, yet they clearly don’t hire the right people for the job. You greet them and they don’t respond; you say goodbye and they ignore you. And on top of that, they look you up and down with obvious disrespect. Seriously? I’m Colombian, and we were raised with respect and values — something many people here clearly lack. Some grew up without identity, without pride, and without any sense of belonging. Then they look at you with contempt as if you’re supposed to stay quiet. Not happening. Learn some basic values: greet your customers, say goodbye, and treat people with dignity. Any Colombian with principles will always defend their roots and never bow their head to injustice — especially not from people who show no history, no culture, and no sense of identity as a generation. 😂👍
  • JA
    John Authier
    Nov 5, 2025
    5.0
    Friendly staff and always clean

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Los Angeles (Mid City - W Washington)?

Planet Fitness is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness located in Los Angeles?

Planet Fitness is located at 4050 W Washington Blvd, Los Angeles, CA 90018.