Brand Certified
LensCrafters at Macy's
4.9(201 reviews)
Certified by LensCrafters at Macy's • Mar 01, 2026
Business Details
10250 Santa Monica Blvd., Los Angeles, CA
90067, United States
Certified by LensCrafters at Macy's • Mar 01, 2026
(310) 843-9320
Certified by LensCrafters at Macy's • Mar 01, 2026
https://local.lenscrafters.com/ca/los-angeles/10250-santa-monica-blvd.html
Certified by LensCrafters at Macy's • Mar 01, 2026
About
Certified by LensCrafters at Macy's • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Mar 01, 2026
Hours
Certified by LensCrafters at Macy's • Mar 01, 2026
Reviews
4.9
201 reviews
5 stars
194
4 stars1
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific employees like Ace, Lena, and Rob for their exceptional service.
Repair Services
Customers expressed high satisfaction with the quick and effective repair services for glasses and sunglasses, often noting that repairs were done at no charge.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers in selecting the right frames and lenses, and providing valuable information about eye care.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding customer service, particularly related to communication and handling of insurance.
- HSHelen StredderFeb 24, 20265.0Irene is amazing. Very patient and responsive in a cordial and well processed manner. She is the Best!
- NSnataliesomboonkit somboonkitJan 25, 20265.0I came in to have my frames tightened & I walked away VERY satisfied :) amazing customer service 🤍 thank you Irene, Audrey & Lina!
- BCBRETT CROSBYJan 22, 20265.0Audrey was amazing, helped me repair 2 sunglasses I thought were unfixable! She’s the best!
- VLV LiuJan 22, 20265.0Ace is amazingly professional and kind. He figures out exactly what I need : progressive, anti reflective, etc. Even told me about the two pairs special. Now I’m getting several pairs from lenses crafter and I will keep coming. God bless you and thank you!!
- JMJAIME MALDONADOJan 6, 20265.0Great customer service and very helpful . Thank you Lena!
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of services does LensCrafters at Macy's offer?
LensCrafters at Macy's offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What are the store hours for LensCrafters at Macy's?
LensCrafters at Macy's is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does LensCrafters at Macy's accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters at Macy's?
Yes, you can schedule an eye exam appointment online through their booking link at https://examappointments.com/eeca/SearchExam?Office.number=8729.
What payment options are available at LensCrafters at Macy's?
LensCrafters at Macy's accepts Android Pay, Apple Pay, as well as debit and credit cards.
Does LensCrafters at Macy's provide in-store pickup services?
Yes, LensCrafters at Macy's offers in-store pickup services for your convenience.
Where is LensCrafters at Macy's located?
It is located inside Macy's at 10250 Santa Monica Blvd., Department 2, Westfield Century City, Los Angeles, CA 90067.
Are there any nearby eyewear stores where I can compare frame options with LensCrafters at Macy's?
Yes, Sunglass Hut is a nearby eyewear and fashion accessories store where you can explore additional frame options near LensCrafters at Macy's.
What dining options are available near LensCrafters at Macy's for before or after my appointment?
Nearby dining options include La Pizza & La Pasta - Eataly LA, Eataly Los Angeles, Ramen Ochi (Japanese cuisine), Haidilao Hot Pot (Chinese cuisine), Terra (Italian restaurant and cocktail bar), and Caffè Vergnano (coffee shop and cafe).
Is there entertainment available near LensCrafters at Macy's if I want to visit before or after my eye care appointment?
Yes, you can visit AMC Century City 15, a nearby cinema offering movies and entertainment options within walking distance from LensCrafters at Macy's.
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