Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
634 reviews
5 stars
585
4 stars7
3 stars4
2 stars6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting their willingness to assist with repairs and adjustments at no charge.
Efficiency
Many reviews noted the quick service, with customers often in and out within minutes for repairs and adjustments.
Professionalism
The staff demonstrated a high level of professionalism, with multiple mentions of knowledgeable and attentive service during eye exams and frame selections.
Repair Services
The business received positive feedback for their complimentary repair services, with many customers appreciating the quick fixes for their glasses and sunglasses.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences related to communication and service during returns.
- SSSai SrinivasOct 28, 20255.0“Super quick and friendly service. They replaced my hinge screw and adjusted my glasses for free. Really appreciated the professionalism. Thank you!
- WIwinfield herring IIIOct 13, 20255.0I was in and out in a flash. I LIKE THAT. Jennie was so super friendly and attentive to me. Thank you for making me feel at home.
- TLTed LekasOct 11, 20255.0Needing a new nose pad for my glasses I stopped to see if they could help. Store manager Saeed took them in the back and replaced both nose pads for no charge. That's customer service even though I did purchase these at the store! Next time I need glasses I'll be going to this LensCrafters for sure!
- RSRobert SchneiderOct 9, 20255.0Walk into LensCrafters and you are immediately surrounded by the air of professionalism. We needed special lenses prepared for correction of double vision. Very complicated. They came back with a perfect solution, first attempt. Today I needed an over the counter pair of glasses repaired because a temple came apart. Without hesitation the manager, took them and made the repair. This company has been around a long while, and for a good reason, they are great at what they do.
- MMMonicaOct 2, 20251.0Came in because the screw for my nose pad fell off and my glasses wouldn’t stay on my face. They weren’t willing to provide a simple replacement screw, which was really disappointing
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer frames and prescription wearable technology.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the operating hours for LensCrafters on weekdays and weekends?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule your eye exam appointment online through the provided quick link URL on LensCrafters' profile.
Does LensCrafters offer in-store pickup for eyeglasses?
Yes, LensCrafters offers in-store pickup services.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
What types of lenses and eyewear brands are available at LensCrafters?
LensCrafters offers various lens types including high definition, anti-reflective, polarized, and traditional lenses. Brands include Oakley, Ray-Ban, Prada, Versace, Dolce & Gabbana, and more.
Which nearby restaurants can I visit before or after my eye appointment at LensCrafters?
You can enjoy dining at nearby restaurants such as Maria's Italian Kitchen, Boston Market, Einstein Bros. Bagels, Corner Bakery, and Hot Dog on a Stick.
Are there other optometry services or eyewear stores near LensCrafters?
Yes, West LA Optometry is a nearby optometrist, and there are additional eyewear and optician services close to LensCrafters.
Where can I find nearby retail stores to shop around LensCrafters?
Nearby retail stores include SomA Intimates, Shiekh Shoes, Abercrombie & Fitch, Bath & Body Works, and Forever 21 among others.