LensCrafters

4.7
636 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10767 W Pico Blvd, Los Angeles, CA
90064-2176, United States

Hours

Reviews

4.7
636 reviews
5 stars
587
4 stars
7
3 stars
4
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, often going above and beyond to assist with repairs and selections.

Quick Repairs

Many reviews highlighted the fast service for repairs, with several customers noting that their glasses were fixed quickly and often at no charge.

Knowledgeable Staff

The staff was frequently described as knowledgeable and attentive, providing thorough assistance during eye exams and frame selections.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to customer service, particularly regarding returns and communication issues.
  • YJ
    Yishai Jusidman
    4 days ago
    5.0
    Said was helpful and gracious exchanging my lenses to new frames. Will be back for an eye exam.
  • NG
    nina gazzo
    Dec 26, 2025
    5.0
    Brought in my glasses since my lens popped out of the frames. They were very helpful and fast! Fixed my glasses free of charge and were very nice!
  • IH
    Ivania Haro
    Dec 7, 2025
    5.0
    Emmanuel was super helpful during my visit. Did my examination and helped me pick out my first pair of glasses! Definitely will be going back to Emmanuel for my second pair!
  • SS
    Sai Srinivas
    Oct 28, 2025
    5.0
    “Super quick and friendly service. They replaced my hinge screw and adjusted my glasses for free. Really appreciated the professionalism. Thank you!
  • TL
    Ted Lekas
    Oct 11, 2025
    5.0
    Needing a new nose pad for my glasses I stopped to see if they could help. Store manager Saeed took them in the back and replaced both nose pads for no charge. That's customer service even though I did purchase these at the store! Next time I need glasses I'll be going to this LensCrafters for sure!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.