LensCrafters

4.7
716 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
8471 Beverly Blvd, Los Angeles, CA
90048-3452, United States

Hours

Reviews

4.7
716 reviews
5 stars
649
4 stars
14
3 stars
4
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Alaina, Frank, and others, received high praise for their exceptional customer service, being friendly, helpful, and attentive.

Repair Services

Many customers appreciated the quick and free repair services offered for glasses, often highlighting the efficiency and professionalism of the staff.

Mixed Experiences

While most reviews were positive, there were notable complaints about poor customer service, long wait times for glasses, and issues with insurance claims.

Product Quality

Some customers expressed dissatisfaction with the quality of glasses purchased, citing issues like smearing and difficulty in keeping them clean.
  • TA
    Ted Andre
    Dec 24, 2025
    5.0
    The staff at this location are fantastic, and big thanks to Alaina for all the help getting my sunglasses repaired. Absolutely delighted with the results, please be sure to visit Alaina and the team at LensCrafters if you value exceptional customer service.
  • CC
    cdanicich
    Dec 6, 2025
    5.0
    Alaina was very sweet and adjusted two frames to perfection!
  • DC
    DJJeff CPA
    Dec 6, 2025
    5.0
    Frank was amazing. very helpful and informative. lloking forward to seeing him again wh en i pick up my glasses
  • AF
    Adam Fox
    Dec 2, 2025
    5.0
    Alaina and the team at this LensCrafters location were lovely and on the ball! I’m always impressed when a place that’s a chain takes a personal approach and makes you feel special and cared for. Would highly recommend!
  • DB
    David B
    Nov 29, 2025
    5.0
    This LensCrafter location saved the day. I arrived in LA last week only to have the lens from eyeglasses fall out. I googled the closest eyeglass place and was directed to this location. I walked in and explained the issue. The optician came and got my glasses and literally five minutes later, he returned with my repaired glasses. No charge and no tip accepted. Excellent service and I'm not even a customer of LensCrafter.....Yet.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.