Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
410 reviews
5 stars
404
4 stars0
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many specific mentions of employees like Luz, Leo, and Rosa for their exceptional service.
Quick Repairs
Many reviews highlighted the efficiency of the staff in fixing glasses and sunglasses quickly and often free of charge.
Mixed Experiences
While most feedback was positive, there were a few negative experiences, particularly regarding one employee's dismissive attitude and issues with prescription accuracy.
Store Environment
Customers appreciated the clean, organized, and well-stocked store, contributing to a pleasant shopping experience.
Product Selection
The variety of eyewear options available was frequently noted as a strong point, with customers expressing satisfaction with the selection.
- JMJason MoghimiNov 15, 20255.0Had an incredible experience here. Luz was extremely professional and helped me out a ton. She helped me right away with no wait time.
- DAdonald ajayiNov 13, 20255.0Jesus helped with my lens adjustment and he was such a professional! He was kind, helpful and patient! Great guy. I recently bent a gunmetal frame and he readjusted it for me!
- WRWill RackhamNov 9, 20255.0Jesus was super helpful and kind. Fixed my glasses quickly and was so friendly!
- TTTord TillaNov 8, 20255.0LUS is an amazing sales associate She is friendly outgoing and willing to help with all your glasses needs I am a returning customer just because of her
- CRCristina RolandoOct 28, 20255.0I had an outstanding experience at LensCrafters thanks to the assistant manager Rosa! She went above and beyond to make sure I was taken care of and that everything went smoothly. From the moment I walked in, she was friendly, patient, and incredibly accommodating — answering all my questions and making sure I found exactly what I needed. It’s rare to find someone so genuinely helpful and professional. She truly made my visit a pleasure. Highly recommend! Century City LensCrafters is lucky to have such a dedicated and caring team member!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Century City offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer frames including prescription wearable technology.
What vision insurance plans are accepted at LensCrafters?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are LensCrafters' operating hours in Century City?
They are open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their appointment link at examappointments.com for the Century City location.
Does LensCrafters provide fittings for contact lenses?
Yes, during your comprehensive eye exam, additional measurements for a contact lens fitting will be taken. An additional fee applies for contact lens fitting and evaluation.
Are all prescriptions welcome at LensCrafters?
Yes, all prescriptions are welcome at LensCrafters regardless of where your prescription was originally obtained.
Is LensCrafters accessible for people with disabilities?
Yes, the Century City LensCrafters location has a wheelchair-accessible entrance to accommodate customers with disabilities.
What nearby stores can I visit before or after my appointment at LensCrafters?
Nearby you can visit the Apple Century City store for electronics, Lorna Jane for women's fashion, and Boulon Coffee for a relaxing coffee break.
Are there nearby food and beverage options close to LensCrafters in Century City?
Yes, you can enjoy drinks and snacks at Boulon Coffee, Redstraw bubble tea, or SunLife Organics smoothie and juice bar located nearby.
If I need automotive or bike-related services, are there places near LensCrafters?
Yes, Lucid Studio Westfield Century City offers automotive services and bakery items, and Peloton nearby provides bicycles and sporting goods.