Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
927 reviews
5 stars
861
4 stars
15
3 stars10
2 stars3
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and attentive, with many customers highlighting specific employees for their exceptional service.
Quick Repairs
Customers appreciated the fast and efficient repair services, often noting that repairs were completed at no charge.
Professionalism
Reviews frequently mentioned the professionalism and knowledge of the staff, contributing to a positive overall experience.
Welcoming Atmosphere
The store was described as having a welcoming and friendly environment, making customers feel comfortable during their visits.
- EHEricka Hernandez3 days ago5.0I love coming to this location! I have been a client here for a couple of years now and Dr. Kim has been amazing all the time. I was struggling to choose a frame for my glasses (due to many cute options available). I was looking for some red or tortoise colored frames and their Eyecare Advisor, Callahan, was so kind and helpful! I was trying each frame on and he was telling me which ones he liked on me and we narrowed it down to the one! I felt super bad since I was the last client there and they were starting to close, but Callahan guaranteed it was okay and to take my time. I truly appreciated that! I always love coming here because the service is incredible. Definitely recommend coming here😊
- JCJohnathon Cassidy4 days ago5.0I had a great experience at LensCrafters today working with Anthony M. I had a lot of questions regarding a warranty claim for my Meta Ray-Ban glasses and getting contacts. Anthony took the time to walk me through the entire process without ever making me feel like a burden. He was patient, thorough, and incredibly knowledgeable. Even though the store was busy, he made sure I fully understood everything before moving on. I wish I could work with him every time. Excellent customer service, thank you, Anthony!
- TTTiffany Towns5 days ago5.0I received some of the best customer service I've ever had in this store. Somehow one of the nose pads on my Zegna sunglasses was lost and I needed to have it replaced. They not only replaced the missing pad, but the remaining one so they would be even. They took such care in restoring my sunglasses, they were the very definition of as good as new. They went above and beyond even though I didn't buy anything (I was prepared to pay, but they didn't charge me), so I can only imagine what care they will give to paying customers. I don't say this very often, but they deserve your business.
- JLJohnathan LopezJan 2, 20265.0I went to get my glasses fixed asked if they charge for eye glasses repair and they said it was free they were really kind and nice people would recommend LensCrafters
- RSRobert SalgadoJan 2, 20265.0I had a really good experience here. Everyone was super nice and helpful. Anthony, who helped me pick out my glasses, was awesome and totally understood the vibe I was going for. I wanted something inspired by Peter Parker/Spider-Man. He was patient, gave great recommendations, helped with sizing, and was honest about what looked best on me. Dr. Kim was very kind and explained everything clearly during my eye exam, including what eye drops I’d need. The tech was also great and she explained what each machine and test was for, which made the whole process feel easy as it was my first time. The store looked really nice and had a big selection of glasses. Overall, a great experience. Highly recommend~
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Does LensCrafters accept vision insurance, and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam appointment online via the provided scheduling link specific to this LensCrafters location.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What brands of eyewear does LensCrafters carry?
LensCrafters carries designer brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What are LensCrafters' hours of operation?
LensCrafters is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is LensCrafters accessible for wheelchair users?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What nearby dining options can I visit before or after my appointment at LensCrafters?
Nearby dining options include Torta Company (Mexican), Indus (Indian), Gentaro Soba (Japanese), Pazzo Gelato (Desserts), Juicy Lucy (Burgers), Sbarro (Pizza and Italian), and City Tavern Downtown LA (Gastropub).
Are there shopping centers near LensCrafters where I can shop along with my eye care visit?
Yes, FIGat7th shopping center is nearby, along with stores like Victoria's Secret, Zara, Nordstrom Rack, and Target Store La-Central, providing a variety of retail and clothing options.
How can nearby transportation or landmarks help me locate LensCrafters?
LensCrafters is located at 735 South Figueroa St in Los Angeles near FIG at 7th and the LA Convention Center, which are well-known landmarks to help you find the store.