This profile is uncertified and using publicly sourced data
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Business Details
About
Home Health Care ServiceAdult Day CareSenior Citizen Center
Family Matters In-Home Care in Los Altos provides trusted senior home care throughout the Peninsula, including Mountain View, Palo Alto, and nearby communities. Our licensed caregivers deliver non-medical in-home care services such as personal care, dementia and Alzheimer’s support, meal preparation, and companionship. Whether your loved one needs daily assistance or short-term recovery support, we create personalized care plans to help them stay safe and independent at home. Families in Santa Clara County have relied on our family-founded and operated agency since 2002 for compassionate, professional home care.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.