Business Details
About
Medical Records ServicesWorkers Compensation AttorneyInsurance AdjusterHealth & Medical AttorneysMedical Malpractice AttorneyPersonal Injury AttorneysAuto Accident Attorney
ABI is a nationwide provider of record retrieval, document management and electronic summary services for the property and casualty insurance industry and legal markets.
Location
ABI Document Support Services
10459 Mountain View Avenue, Loma Linda, CA
92354, United States
Hours
Reviews
2.9
9 reviews
5 stars
3
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1
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1
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1 star
4
- NNNubiaSep 21, 20231.0Not responsive at all, called and left several messages pertaining to records we ordered and no response. Their operator was extremely rude and not helpful. I would recommend any other company but ABI.
- JHJoshua HarrelsonAug 19, 20223.0was sent a subpoena for medical records delivered by this company. nice guy. their supervisor reached out to schedule pickup. i told them that since i worked alone they may have to wait in the front room until i am available. the supervisor confirmed they would let the field agent know. according to my security camera, the agent waited 45 seconds before coming and knocking on my treatment room door, interupting a treatment, and when i told him to go wait, he stopped me and said "how long." and then left. i consider this extremely unprofessional. when a different agent came back another day after i told the supervisor, that agent said the first guy was one of "their best guys" because sometimes offices try to avoid them. I think that makes it worse that his rude interupting behavior is encouraged. being persistent is one thing but being blatantly rude and interrupting a medical professional during a treatment with a patient. 15$ paperwork fees do not entitle someone to that kind of behavior.
Frequently Asked Questions About ABI Document Support Services
What services does ABI Document Support Services offer?
ABI provides record retrieval, document management, and electronic summary services primarily for the property and casualty insurance industry and legal markets.
What are the operating hours of ABI Document Support Services?
ABI is open Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 7:30 AM to 4:30 PM. It is closed on Saturdays and Sundays.
Where is ABI Document Support Services located?
ABI is located at 10459 Mountain View Avenue, Suite A, Loma Linda, CA 92354, United States.
What payment options are accepted at ABI Document Support Services?
ABI accepts American Express, Cash, Check, Invoice, MasterCard, and Visa as payment methods.
How can I contact ABI Document Support Services?
You can contact ABI via their local phone at +1 909-793-0613, toll-free at +1 800-266-0613, or email them at ABIMarketing@abidss.com or SalesSupport@abidss.com.
What product is offered by ABI Document Support Services?
ABI offers 'eSummary by ABI', an electronic summary service.
Which industries does ABI Document Support Services specialize in?
ABI specializes in insurance claims, legal services, and litigation support.
What nearby medical facilities can clients visit in Loma Linda around ABI Document Support Services?
Clients near ABI can visit My Pediatric Home for pediatric care, Select Physical Therapy for rehabilitation services, and Urgent Care for emergency medical needs.
Are there nearby dining options around ABI Document Support Services for clients to enjoy?
Yes, clients can dine nearby at Farmer Boys for American-style fast food, Domino's Pizza for quick pizza, ThongLor Thai Restaurant for Thai cuisine, and Pho Ha for Vietnamese dishes.
What legal services and related offices are located near ABI Document Support Services?
Nearby legal services and related offices include Hartnell Law Group, Law Office of Andrew J. Haynal, and Cashback Loans, which offers financial legal services.