ABI Document Support Services

Reviews

• NN

  Nubia

  Sep 21, 2023
  1.0
  Not responsive at all, called and left several messages pertaining to records we ordered and no response. Their operator was extremely rude and not helpful. I would recommend any other company but ABI.
• JH

  Joshua Harrelson

  Aug 19, 2022
  3.0
  was sent a subpoena for medical records delivered by this company. nice guy. their supervisor reached out to schedule pickup. i told them that since i worked alone they may have to wait in the front room until i am available. the supervisor confirmed they would let the field agent know. according to my security camera, the agent waited 45 seconds before coming and knocking on my treatment room door, interupting a treatment, and when i told him to go wait, he stopped me and said "how long." and then left. i consider this extremely unprofessional. when a different agent came back another day after i told the supervisor, that agent said the first guy was one of "their best guys" because sometimes offices try to avoid them. I think that makes it worse that his rude interupting behavior is encouraged. being persistent is one thing but being blatantly rude and interrupting a medical professional during a treatment with a patient. 15$ paperwork fees do not entitle someone to that kind of behavior.

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