Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
368 reviews
5 stars
283
4 stars
19
3 stars
7
2 stars
10
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Alfonso and Power for their exceptional service.
Repair Services
Customers appreciated the quick and efficient repair services, often highlighting the no-charge repairs and speedy turnaround times.
Mixed Experiences
While many reviews were positive, some customers reported poor service, long wait times, and lack of communication, indicating inconsistency in customer experiences.
Product Knowledge
Several reviews noted the staff's knowledge and ability to assist customers in selecting the right glasses, contributing to a positive shopping experience.
Store Environment
The store was frequently described as clean and well-organized, enhancing the overall customer experience.
- JJJayJan 2, 20265.0I came to this location in a desperate search for a replacement for my glasses and contacts after they broke. Teresa was very helpful in getting me an exam right away, and Sofia was very kind while assisting me with my pre-exam. Dr. Thanhun was extremely helpful in getting my prescription sent out immediately, and Erick was very patient and helpful when I picked out my new frames.
- JFJeff FordDec 30, 20255.0Eric did a great job
- AJAlbert JonasDec 18, 20255.0I went to LensCrafters in Lakewood center the associate that helped me was Christina very professional and Knowledgeable and answered all my questions when I walked out of LensCrafters I felt I had a great experience I’ll be early next year for a new pair of glasses
- AVAlma D. VillarrealNov 11, 20255.0Cheri was very amazing and so helpful. Cheri made sure I was happy with my selection of my new glasses and she went above and beyond to make sure I got the right fit for my face and what looks good on me. I was very happy with Cheri. A very sweet hard working woman. You have a great employee at your hands.
- SSSixelaNov 9, 20255.0I came in a little hesitant because of some of the reviews I had seen, but I’m glad I still went. The optometrist was respectful, patient, and really took her time with my eye exam. She listened to my concerns and explained every step. I left feeling confident and well taken care of. I would recommend giving them a chance based on my visit.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online via the provided quick link on LensCrafters' scheduling page.
What are LensCrafters' operating hours?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What are the payment options available at LensCrafters?
LensCrafters accepts American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, cash, and checks as payment methods.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup services for customers.
Are there any wheelchair accessible entrances at LensCrafters?
Yes, LensCrafters has wheelchair accessible entrances to accommodate customers' needs.
What nearby shops can I visit before or after my appointment at LensCrafters?
You can visit Lakewood Center Mall for shopping and dining, or nearby stores like Crazy 8 for children's clothing, and Craftsman Jewelry for jewelry and watches.
Where can I find a nearby ATM to LensCrafters in Lakewood Center Mall?
The Chase ATM is conveniently located near LensCrafters inside Lakewood Center Mall, providing easy access to cash during your visit.
What nearby food options are available at Lakewood Center Mall when visiting LensCrafters?
Nearby dining options include Doll Babee Cheesecakes for desserts, Ice Island for ice cream and fast food, and Sbarro Italian Eatery for Italian cuisine, all within Lakewood Center Mall.