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Very poor experience at the Lake Elsinore location. Natasha was unprofessional, did not introduce herself, and avoided basic communication. She provided incorrect information about which urine container was for calcium vs. creatinine, then later contradicted herself without acknowledging the mistake or offering any apology. This kind of misinformation in a clinical setting is concerning. Overall, a lack of professionalism, accountability, and basic customer service skills.
AV
Anh Thư Vy
Feb 19, 2026
1.0
They don't even take stand by! I been waitinh for almost 3 hours and asking if they're gonna take it but a no? So why you do stand by then?
AG
Arleen Giarla
Jan 19, 2026
5.0
I don't know how this got 2.9 Stars this location is great they are fast and efficient
SF
Silvia Malan Flores
Nov 21, 2025
5.0
Ashley is great! Make an appointment or you may be there hours waiting to be seen.
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Syndication Network
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