Warby Parker Aliso Village

Reviews

• MC

  Mrs C

  2 days ago
  5.0
  I went in today about 5:40. Ofonime helped me right away. I was completely done with my transaction by 6:07! In less than 30 mins I was taken care of. She was so extremely helpful. Athena was also working and she was very nice and kind. They both made me feel like a part of the Warby Parker family, not just a regular customer. Will definitely be coming back to this location and spreading the word! Thanks for being here!!
• MM

  M

  6 days ago
  5.0
  The experience I had at this location was great! Monica knew exactly which frames to recommend to me based on what I've been frustrated with in my current glasses, and went out of her way to ensure an insurance claim was filed before I left. I can't recommend shopping here enough.
• MC

  Mike Connor

  Mar 13, 2026
  5.0
  Visiting Warby Parker for the first time, I was very pleasantly surprised by the professionalism, friendliness, great selection and high quality service. I can;t wait until my 3 pairs of glasses arrive!
• HD

  Heath Doolin

  Mar 1, 2026
  5.0
  The new place was very nice. I went in for an eye exam and new glasses and they had me done in a half hour. The crew are very professional and give honest opinions on styles. Will go back again
• EB

  Emily Beck

  Feb 23, 2026
  4.0
  Customer service is 5 stars! Alyssa, Ethan, and two other employees were helpful and patient as I shopped for sunglasses (no prescription, I have 20/20 vision). Zero pressure, answered my dozens of questions, knowledgable of the sizes, lenses, gradients, and polarizations of the different sunglasses I tried on. The best part of my experience was that they let me go outside with multiple pairs of glasses to see how well or poorly they blocked the sun and what the different color lenses looked like. Product availability is 4 stars. I wanted to leave with a pair of sunglasses since I had lost mine the day before. They sold me the display pair of sunglasses that I liked since there were no others in stock. I understand that there are endless variations but at least 5 pairs of sunglasses that I liked and would have purchased were not in stock. In addition to the pair I bought, I ordered a second pair with the help of Alyssa and those will come in the mail. As a customer with a long list of specifications for my sunglasses, I found what I was looking for and felt taken care of. This was my first purchase of a Warby Parker product and I liked it!

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