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Quest Diagnostics

2.9
(167 reviews)

Business Details

15825 Laguna Canyon Rd, Irvine, CA
92618, United States
(949) 275-7389

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
15825 Laguna Canyon Rd, Irvine, CA
92618, United States

Hours

Monday7:00 AM - 3:30 PM
Tuesday7:00 AM - 3:30 PM
Wednesday7:00 AM - 3:30 PM
Thursday7:00 AM - 3:30 PM
Friday7:00 AM - 3:30 PM
SaturdayClosed
SundayClosed

Reviews

2.9
167 reviews
5 stars
75
4 stars
2
3 stars
4
2 stars
3
1 star
83
  • LL
    Lin Lane
    4 days ago
    2.0
    Okay, so I brought my autistic kid for the second time. He is scared of blood draws and was on medication to help him cope. The person who did the draw took forever, she tied the rubber around his arm but didn’t have anything else ready and took a long time to get to the point where she would insert the needle. Then when he was frustrated from pain of the rubber thing she called for help and took a long time again. When everything was ready for the third time, she took too long again. This people need training for how to work with people who have anxiety. We wasted another trip. The personnel seemed untrained and unwilling to help.
  • RE
    Ronald Espiritu
    Apr 1, 2026
    5.0
    Easy fast in and out. called me right when my appointment was scheduled.
  • BW
    BK Winters
    Feb 12, 2026
    1.0
    I don't understand why your system allows you to check in for an appointment early (I happened to arrive an hour early from another doctor appointment) and then makes you wait until your appointment time - there were several walk-ins taken before me. This makes ZERO sense. I had to sit there for the hour until my appointment time before being called. I have walked in many times without an appointment and never waited more than 30 minutes.
  • DB
    Debbie Belsher
    Feb 6, 2026
    5.0
    Excellent check in process and person who took blood was fantastic! Excellent
  • JS
    Jafer ali Shahan
    Jan 30, 2026
    1.0
    Worst experience ever. Waited over 3 hours with zero progress. Staff was extremely rude, took long breaks, and moved at a painfully slow pace while patients were left waiting. Total waste of time. Do NOT go to Quest. Choose another lab.

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