Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
228 reviews
5 stars
190
4 stars2
3 stars
4
2 stars0
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported long wait times and unresponsive service.
Staff Knowledge
Several customers highlighted the staff's knowledge and expertise, particularly in helping with frame selection and understanding prescriptions.
Wait Times
Many customers expressed frustration with long wait times for appointments and glasses, with some reporting delays of several weeks.
Positive Experiences
Numerous reviews praised specific employees for their exceptional service, creating a positive impression of the store.
Pricing Concerns
Some customers felt the prices were high and expressed dissatisfaction with perceived upselling tactics.
- ASAnn SmithOct 30, 20255.0I love the selection they have, the best optometrist ever. But the staff is so incredible. I'll never buy glasses from any other location or store again. I'm So satisfied. Thank you
- EHEmiliano HerediaOct 26, 20251.0Terrible customer service. I went and asked if my Visual insurance was accepted, and was told to wait a few minutes for the data to be fetched. After 20 minutes I asked again, which they told me the same thing. After a total of 40 minutes of waiting, and realizing people that arrived after me were being assisted, I realized I was wasting time here. Save yourself some time and go to the Jamboree location. 10/10 customer service, helped me with a small insurnace hiccup, and in the same amount of time that I wasted here, in that location I got an eye exam and purchased my new glasses.
- AAa aOct 21, 20255.0We walked in and Izzy helped set up an appointment for a same day eye exam, and she was knowledgeable about the progressive lenses, etc. The eye exam cost much cheaper than at the Target optometry at Irvine Spectrum, which was reasonably priced at $80. Dr Bui was professional and attentive and Jennifer the optometrist assistant was pleasant. Overall great experience, but wish they had more affordable, basic frames for men.
- DMDebbie MillsapOct 19, 20255.0Walked in because I needed the nose piece replaced on my favorite sunglasses. Izzy had me in and out in 5 minutes with no charge!
- MMMoeOct 7, 20251.0No idea why I had to wait 40-45 minutes from 06:15 - 07 :00PM while there were few customers to be told that Lens Crafter is not in-network with VSP. I've found it lousy
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Irvine offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear including prescription wearable technology.
What brands of eyewear can I find at LensCrafters in Irvine?
You can find designer brands like Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and Tiffany & Co., among others.
What vision insurance plans are accepted at LensCrafters Irvine?
Most vision insurance plans are accepted including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 8519 Irvine Center Drive?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:30 PM, and Sundays from 10:00 AM to 5:00 PM.
Does LensCrafters Irvine offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your convenience.
How can I schedule an eye exam appointment at LensCrafters Irvine?
You can schedule an appointment online through the provided quick link URL on their website or at https://examappointments.com/eeca/SearchExam?Office.number=5106.
What payment options are available at LensCrafters Irvine?
Payment options include American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and check.
Are there any nearby places I can visit before or after my appointment at LensCrafters Irvine?
Yes, nearby you can visit Whole Foods Market for groceries or bakery items, enjoy coffee at Starbucks or WFM Coffee Bar, and dine at Panini Kabob Grill or Marufuku Ramen for a meal before or after your visit.
Is there a yoga or fitness studio near LensCrafters Irvine?
Yes, Radiant Hot Yoga and Club Pilates are nearby studios offering yoga and pilates classes for relaxation and fitness.
How can nearby services like KeyMe Locksmiths or LibertyX Bitcoin ATM help customers visiting LensCrafters?
KeyMe Locksmiths can assist with key and lock services if needed, and LibertyX Bitcoin ATM offers convenient cryptocurrency transactions near LensCrafters.