LensCrafters

4.7
408 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
13662A Jamboree Rd, Irvine, CA
92602, United States

Hours

Reviews

4.7
408 reviews
5 stars
367
4 stars
7
3 stars
4
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional, friendly, and professional service, with many specific mentions of individual employees like Giovanni and Brian.

Efficiency

Many reviews highlighted the quick service and efficient processes, including fast eye exams and prompt assistance with repairs and adjustments.

Product Quality

Customers expressed satisfaction with the quality of lenses and frames, noting that the products exceeded their expectations.

Welcoming Atmosphere

The store was described as clean and welcoming, with staff making customers feel comfortable and valued during their visits.

Repair Services

Several customers appreciated the free repair services offered for glasses, which contributed to a positive overall experience.
  • SJ
    Stevo J
    Nov 14, 2025
    5.0
    I don’t always leave reviews. But I was so impressed by this LensCrafters location, I just had to say something. I wanted to give a special shout out to Adam and Brian. Adam for being so informative and kind, and Brian for being an absolute expert at swapping my lenses on my Ray-Ban RB2140’s. I live in these sunglasses and I these guys just saved my butt. Special shout out to Luxottica for making the best eyeball protectors in the world. Thank you again dudes!
  • KK
    Kelly Kimberlin
    Nov 9, 2025
    1.0
    My wife just came back from the Tustin location in tears. Brian, the assistant manager, harassed her and made her feel very uncomfortable to the point that she never wants to go back, even though her lenses are blurry and they didn't get here prescription right. I'll be contacting the corporate office and the morning and demanding a full refund and that Brian be terminated.
  • DK
    Dr Kalpana Kotecha
    Nov 1, 2025
    5.0
    LensCrafters in Irvine is an amazing store offering a wide range of Oakley, Ray-ban and other brand sunglasses and spectacles. At Halloween, they have an offer of 40% off on prescription spectacles and 50% off on one-on-one glasses free. Their staff in Irvine, especially the lady is extremely compassionate and I am extremely grateful for helping me fix my prescription Indian-bought imported glasses with their in-house tech based customizing and adjusting applications. Thank you. A must-visit for all races for all your glasses needs.
  • EH
    Emiliano Heredia
    Oct 26, 2025
    5.0
    10/10, I first went to another LensCrafter location (Irvine Center Dr), and after getting the roundabout for 40 minutes I left. The moment I arrived here, I was helped. In the same amount of time the irvine location made me waste, here I was able to recieve an eye exam and purchase new glasses. I would recommend going to this location, and avoid yourself wasting time on the Irvine Center Dr. location.
  • RD
    Roberto Donjuan
    Oct 20, 2025
    5.0
    Amazing service I came to get my glasses fixed and Giovanni helped me right away with my glasses really friendly and fixed within minutes. I highly recommend coming here its really welcoming.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.