Home Instead

Reviews

• RS

  rami saka

  Feb 27, 2026
  5.0
  I cannot say enough good things about this company and the incredible care they provide to seniors. From top to bottom, the experience was flawless. Owner Bill Thomas leads with integrity, compassion, and genuine commitment to the well-being of the people his company serves. It truly shows in every aspect of the operation. Special recognition goes to Lilia Ramirez, whose work in operations and care management was absolutely amazing. She was attentive, organized, compassionate, and consistently went above and beyond to ensure everything ran smoothly. Her communication, professionalism, and care made a world of difference and brought real peace of mind. This company sets the standard for senior care. Exceptional leadership, outstanding staff, and truly heartfelt service. I would recommend them without hesitation to anyone looking for trustworthy, high-quality care for their loved ones.
• AG

  Avi Gabay

  Feb 26, 2026
  5.0
  Home Instead has been an absolute blessing for our family. Watching my mother struggle with arthritis and memory loss was incredibly painful, and there were days when we felt overwhelmed and unsure how to give her the care and attention she truly deserved. From the moment Home Instead came into our lives, everything changed. Their caregivers are not only professional and reliable, but deeply compassionate. They treat my mother with patience, kindness, and respect, and you can truly feel that they care about her as a person—not just as a client. The staff is always friendly, supportive, and responsive, which gave us peace of mind during a very difficult time. Because of Home Instead, my mother’s days are brighter, safer, and more comfortable. She smiles more, she feels supported, and our family feels relief knowing she is in loving, capable hands. They didn’t just provide care—they gave us peace, dignity, and hope. We are forever grateful, and I wholeheartedly recommend Home Instead to any family who wants their loved one to be cared for with genuine compassion and professionalism. 💙
• TW

  Terry Witkowski

  Oct 30, 2025
  5.0
  Home Instead View all Home Instead 5.0 (24) Home health care service in Irvine, CaliforniaOpen Overview Services Reviews Photos By owner About Google review summary 5 4 3 2 1 5.0 (24) Rate and review Share your experience to help others Reviews All caregiver18 mom5 team3 parkinson’s2 +5 Sort by Most relevant Newest Highest Lowest Terry Witkowski Local Guide·174 reviews·272 photos What an amazing experience and wonderful company this is! From the beginning of this relationship, Bill & Michelle and their staff have been so professional and personable. They truly have become family. I live in another state and they … More Judy Wang 4 reviews 2 months ago Home Instead has been amazing for us. When we first started, I didn’t know what to expect, but they made everything simple and stress-free. They matched us with caregivers who are kind, friendly, and actually take the time to get to know … More ❤️1 DARLENE PITCHFORD 6 reviews 6 months ago The Home Instead Team takes care of my 84 year-old friend who has Parkinson’s disease. Their care has been excellent from the beginning to the present time. In addition to their daily care, they have been responsive to all of our special … More ❤️1 Home Instead (Owner) 6 months ago Darlene, Thank you for the kind words. It was our absolute pleasure to be a part of Lonnie’s life while supporting you, as well. You’re an incredible friend to him. We are still here for you and Lonnie if you need anything. Wishing you all the best! JJ Durham 3 reviews 5 months ago Having had experiences with other homecare companies, we found a world of difference with Bill and Michelle Thomas at Homeinstead. Their personalized service and care for every client is remarkable! The care givers are knowledgable, … More Home Instead (Owner) 3 months ago Dear JJ Durham, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found a world of difference with Bill and Michelle Thomas at Home Instead. It is wonderful to know that our personalized service and the dedication of our caregivers have made such a positive impact on your brother's care. Your kind words about our knowledgeable, compassionate, and trustworthy caregivers mean a lot to us. We strive to provide excellence in home care, and it is rewarding to hear that we have met your expectations. Thank you so much for your feedback and for choosing Home Instead. We are grateful for the honor and opportunity to care for AD and look forward to continuing to provide the best possible care and service. Warm regards, Your Home Instead Team Terry Witkowski Local Guide·174 reviews·272 photos just now New What an amazing experience and wonderful company this is! From the beginning of this relationship, Bill & Michelle and their staff have been so professional and personable. They truly have become family. I live in another state and they have given me the peace of mind so necessary for the care they give to my brother. ❤️ They run a very well organized, punctual and caring business with loving care. I cannot say enough good about the Thomas's Home Instead! Thank you so much! 💓
• MB

  Marcia Baghban

  Oct 4, 2024
  5.0
  Among the caregivers, Thanh is outstanding. She has cared for my husband since he came home from the hospital after a serious fall. Not only does she perform what is clearly needed, but constantly on the watch she anticipates what should be. Amazingly pleasant and professional simultaneously, l believe she has a true calling as a giver of care.
• KL

  Kevin Lee

  Jun 7, 2024
  5.0
  I recently had the pleasure of experiencing the exceptional care provided by Home Instead. From their compassionate caregivers to their personalized approach, they exceeded my expectations. Their team goes above and beyond to ensure the well-being and comfort of their clients, creating a warm and supportive environment within the home. I highly recommend Home Instead to anyone seeking quality care for themselves or their loved ones.

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