I am leaving this review to share my experience as clearly and responsibly as possible so other patients can make informed decisions.
In November 2025, I paid $850 out of pocket for a veneer at this office. Less than two months later, in mid January 2026, the veneer detached with minimal force. When I returned to have it evaluated, I was informed that there was excessive enamel removal during the initial procedure. This compromised the tooth enough to cause infection and require a root canal. This was especially upsetting because the veneer was supposed to be a cosmetic improvement, not the beginning of a serious restorative problem.
As a result, I am now in pain, dealing with an infection, and facing significant unplanned dental expenses for a problem that did not exist before the treatment. I am not only financially impacted, but also emotionally frustrated by how rapidly a “cosmetic upgrade” turned into a medically compromised tooth.
In addition to the clinical outcome, I have serious concerns about patient privacy practices. During treatment, the dentist took photographs of my teeth using her personal cell phone. I was not presented with any photography consent form, nor was I informed how these images would be stored, used, or protected. Dental photographs are considered part of a patient’s health information, and the lack of transparency made me extremely uncomfortable from a privacy and security standpoint.
What stands out most from this experience is the lack of aftercare support, lack of transparency, and the feeling that once the initial procedure was complete, the consequences became my responsibility alone. At no point was I offered corrective assistance, reimbursement, or an attempt to address the financial and medical burden created by the initial procedure.
Based on my experience, I cannot recommend this practice to anyone who values predictable outcomes, responsible handling of patient information, or patient-centered follow-through. I am now seeking care from a different dentist to correct problems that did not exist prior to being seen here.
I would encourage anyone considering this office to thoroughly research their options, ask detailed questions about procedures, and make sure they understand the risks, aftercare policies, and privacy practices in writing before moving forward.
SF
SEAN FELICIANA
Jan 15, 2026
1.0
Very upsetting. When you make an appointment for treatment they advise us of all the treatment. Day of treatment they said we have to come back for another treatment. New trainee did the X-ray which was painful from my mom experience and she forgot to save it and had to do a second X-ray during the procedure because they Need the image to bill. I’m not making the second treatment here. Can someone give me recommendations to a different. Dental office. Thank you in advance.
EA
Erika Allen
Jan 12, 2026
5.0
I had two very pleasant visits at this office in the past few weeks. I broke half of my crown and was already nervous about dentist visits in general. They were very friendly and took their time with me when I first came in for xrays and a consult. While I waited, I overheard the younger dentist patiently visit with a child who was probably just as nervous as me.
Today, I was called in early for an appointment to get my temporary crown and regular cleaning. They didn't even need to give me a shot! I was so impressed. I have sensitivity and they were so patient with me if I needed a moment to let them know. The amazing part was Dr. Alex was so good at what he does, it all went by so fast! I have to mention the dental assistant, Azucena, who was so kind and helpful to make sure I felt confortable. She is really great at her job too!
I just felt like someone else should know that I had an extremely positive experience here. Maybe it will help you to feel better about going to the dentist.
MM
Marjorie
Dec 11, 2025
5.0
MY FAVORITE DENTIST I’VE EVER BEEN TO!! Everyone is sooo friendly and personable, even the receptionist is so kind and everyone genuinely cares about me and my oral care! And they’re so funny and made me so calm when I was scared for my root canals! I’m so so grateful to have found them 🥹🫶🏻
JP
Jacob Plaugher
Nov 21, 2025
5.0
If you ask them if they accept your insurance they don't know been crying all night in pain the best you can tell me is to call at a different time this is why people are over other people
Frequently Asked Questions About Golden Dental Group
What are the operating hours of Golden Dental Group?
Golden Dental Group is open Monday to Friday from 8:30 AM to 5:30 PM, and 24 hours on Saturdays and Sundays.
What dental services does Golden Dental Group offer?
They offer services including check-ups, crowns and bridges, dentures repair and relines (same day), dental implants, oral surgery, wisdom teeth removal, root canals, gum treatment, teeth whitening, cosmetic dentistry (bonding and bleaching), nitrous oxide sedation, cancer screenings, and periodontics.
Does Golden Dental Group provide specialized care for children?
Yes, Golden Dental Group welcomes children and offers pediatric dental services.
Is sedation available for nervous or special needs patients at Golden Dental Group?
Yes, they offer nitrous oxide (laughing gas) sedation and provide dentistry services for mentally or physically challenged and hard-to-manage patients.
How long has Golden Dental Group been established?
Golden Dental Group has been serving the community since 1988.
What is the contact information for Golden Dental Group?
You can contact Golden Dental Group by phone at +1 760-244-1212 or by email at golden108@verizon.net.
Where is Golden Dental Group located?
Golden Dental Group is located at 11949 Hesperia Rd, Hesperia, CA 92345, USA.
What nearby medical facilities can customers visit before or after their appointment at Golden Dental Group?
Nearby, customers can visit Urgent Family Care for general medical services or All 4 Kids Pediatric Dentistry for specialized child dental care.
Are there convenient automotive or shopping locations near Golden Dental Group?
Yes, A-Action Automotive offers car repair and tire services nearby, while Acacia's Country Florist and Kreative Klutter provide flowers, gifts, and craft supplies close to the dental office.
What local entertainment or media outlets are near Golden Dental Group that patients might find interesting?
Nearby radio stations include Kat Country 100.7 KATJ, Talk 960 KIXW, The Fox 106.5 KIXA, Y102fm KZXY, and CBS Sports Radio 910, which may be of interest to patients seeking local news and entertainment.