Planet Fitness

4.3
735 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1390 E Florida Ave, Hemet, CA
92544, United States

Hours

Reviews

4.3
735 reviews
5 stars
471
4 stars
132
3 stars
60
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is generally reported as clean, but there are consistent complaints about the bathrooms and showers being dirty.

Staff Performance

While some staff members are praised for their friendliness and helpfulness, others, particularly a staff member named Miranda, received multiple complaints about unprofessional behavior and poor customer service.

Equipment Quality

Customers appreciate the variety and newness of the equipment, but there are specific complaints about certain machines being uncomfortable or inadequate.

Customer Service Issues

Several reviews highlight issues with billing practices, including overcharges and poor communication from management regarding membership cancellations.

Atmosphere

The gym is described as a welcoming and non-judgmental environment, appealing to a diverse range of members.
  • GB
    g2g Brb
    Nov 8, 2025
    5.0
    Great gym, excellent variety of equipment. Gets pretty busy in the evenings
  • NR
    Nancy Reiterman
    Oct 23, 2025
    5.0
    So far so good! Clean, nice machines. Nice personnel.
  • TH
    Tawfique Helo
    Oct 21, 2025
    1.0
    While using a massage chair, I observed a patron sitting nearby with a cat in a backpack. Due to severe animal sensitivities and allergies, I immediately reported this to the front desk, expressing my concern about allergies in the facility. I then returned to the locker room to retrieve my belongings. Before leaving the facility, I asked the front desk staff if the patron was still present, as I wished to return and finish my massage. The staff member informed me that the patron was "packing up and leaving." Trusting this information, I return to the waiting area in front of the front desk. After waiting for approximately five minutes, I again to confirm that the patron had left. At this point, I was told that the animal was a service animal and the patron was finishing their session, and therefore nothing could be done. I don’t appreciate being lied to by the staff when they could’ve been upfront from the start.
  • JP
    jose pliego
    Sep 12, 2025
    3.0
    Es un lugar muy concurrido ideal para mantenerse bien
  • CG
    Cristina Gomez
    Sep 2, 2025
    3.0
    Bathrooms need more consistant cleaning

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Hemet, CA?

Planet Fitness in Hemet, CA is open 24 hours a day, seven days a week, with some holiday hour exceptions.

Does Planet Fitness in Hemet offer a Judgment Free Zone® environment?

Yes, Planet Fitness provides a welcoming space called the Judgment Free Zone® for everyone to build strength at their own pace.