Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
356 reviews
5 stars
314
4 stars
7
3 stars1
2 stars4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Gilbert, Michael, and Amanda for their attentiveness and professionalism.
Product Quality
While some customers were satisfied with their glasses and lenses, there were complaints about incorrect prescriptions and low-quality lenses that did not meet expectations.
Communication Issues
Several reviews noted a lack of communication regarding order status and delays, leading to frustration among customers waiting for their glasses.
Overall Experience
Most customers expressed a positive overall experience, appreciating the friendly atmosphere and helpful staff, although some reported isolated negative experiences.
- LJLeroyna JamesDec 30, 20255.0We visited the location in Hemet and Gilbert was so attentive, knowledgeable and helped us through the whole process!
- JMJ MDec 29, 20255.0Gilbert had great customer service and answered all my questions. Great man and great customer service
- TUTHE BLUE UFLDec 12, 20255.0The customer service that was showed to us by the employee. Robert was an is appreciated very courteous above and beyond with knowledge and understanding thank you.
- JRJeanne RobertsNov 24, 20255.0I am very impressed with the personel of Lenscrafters. They were very patient to make sure my glasses were made to the accurate prescription. I would recommend Lenscrafters for your eyeglass needs. The best place to fill your prescriptions. Dont wait go now.
- MMMadison MorenoOct 20, 20255.0Request Maya b. ! shes such a sweet soul n is not only helpful but will make you feel comfortable through your entire experience . Her bright energy n personality really makes this specific location my favorite! See her for great guidance n eye care ! ☺️
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and more.
What are the store hours for LensCrafters in Hemet?
LensCrafters is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for eyewear purchases.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online through their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=1038.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
Are there any optometry or eyewear-related locations near LensCrafters?
Nearby locations include Hemet Valley Center Eyexam of CA, an optometrist and health facility, and Miracle-Ear Centers of Hemet, offering hearing aids and medical supplies.
What are some nearby places to visit before or after your visit to LensCrafters?
Visitors can check out nearby dining options like Yankee Doodle Donuts or Epic Wings, or shop at Mattress Brothers and Party City Hemet Valley Shopping Center located close to LensCrafters.
How can nearby car rental agencies help customers visiting LensCrafters?
Customers can conveniently rent a car from nearby agencies like Avis Car Rental or Budget Car Rental to visit LensCrafters if they need transportation.