Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
350 reviews
5 stars
308
4 stars
7
3 stars1
2 stars4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to go above and beyond to assist.
Staff Performance
Specific employees, particularly Michael, Maya, and Amanda, received multiple commendations for their exceptional service and attention to detail.
Communication Issues
Several reviews highlighted frustrations with communication, particularly regarding delays in receiving glasses and lack of updates.
Product Quality
Mixed feedback on product quality; while some customers were satisfied with their glasses, others reported issues with incorrect prescriptions and lens quality.
Overall Experience
Overall, the location is well-regarded for its service and staff, but there are notable concerns about consistency in communication and product accuracy.
- MMMadison MorenoOct 20, 20255.0Request Maya b. ! shes such a sweet soul n is not only helpful but will make you feel comfortable through your entire experience . Her bright energy n personality really makes this specific location my favorite! See her for great guidance n eye care ! ☺️
- RRRandy'sOct 3, 20255.0Eyecare adviser Emily Benavides was super helpful and professional. Thank you for the help I appreciate you:)
- EWEricka WashingtonSep 30, 20255.0Outstanding customer service! I Truly appreciate you guys! Thank You!
- CBChristina BautistaSep 26, 20255.0I was really happy with the service provided today by Maya and Julissa. Love this location because doctor Simmonds is great. Te all appreciate the kindness provided by Maya & Julissa.
- ASAmber SnyderAug 15, 20253.0Initial appt and ordering went great. But now we are on three weeks of waiting for my son’s glasses with next to 0 zero communication or reasoning as to what is taking so long. All anyone will say is “soon” or “next couple of days.” We got my daughters less than a week after our appt. Very frustrating with the lack of communication and answers.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What brands of eyewear can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and more.
What are the store hours for LensCrafters in Hemet?
LensCrafters is open Monday through Saturday from 9:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for eyewear purchases.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online through their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=1038.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
Are there any optometry or eyewear-related locations near LensCrafters?
Nearby locations include Hemet Valley Center Eyexam of CA, an optometrist and health facility, and Miracle-Ear Centers of Hemet, offering hearing aids and medical supplies.
What are some nearby places to visit before or after your visit to LensCrafters?
Visitors can check out nearby dining options like Yankee Doodle Donuts or Epic Wings, or shop at Mattress Brothers and Party City Hemet Valley Shopping Center located close to LensCrafters.
How can nearby car rental agencies help customers visiting LensCrafters?
Customers can conveniently rent a car from nearby agencies like Avis Car Rental or Budget Car Rental to visit LensCrafters if they need transportation.