Gentle Dental Hayward offers expert general and specialty dental care in a friendly, supportive environment. Our in-house team provides comprehensive services including cleanings, exams, crowns, root canals, dental implants, braces, oral surgery, and pediatric care—all under one roof. We prioritize comfort and open communication to ensure a positive experience. Most insurance plans are accepted, and we offer flexible payment plans and the Gentle Dental Smile Plan for patients without coverage.
I went in last week to ask about a payment which I got overcharged after my insurance got back to me and let me know I dont have to pay so much. I waited patiently for one hour to let them tell me I will get a refund on credit card this week, which i haven'treceived until this moment. I called and they said they will call me back which never happened. My company wont be able to reimburse me from my HSA account since the amount doesn't match the EOB. Sadly, it makes it hard for me to go back again if I got overcharged and can't get the reimbursement the whole amount from HSA account as well. The dentist and technicians are nice, but the supporting staff seems not very happy, probably overwhelmed by their work, it is sad.
MM
Michael Martin
6 days ago
5.0
I have been a long time client of Gentle Dental - Hayward. Their staff has always been first class in terms of knowledge, recommended suggestions and performance. I highly recommend them for your future dental needs.
CC
Cathy Chamberlain
Mar 16, 2026
4.0
Office staff was kind & caring. Explained insurance in detail. Dr.Linn was gentle & explained planned procedures in detail & answered all my questions.
The office was clean & all equipment looked to be up to date. I am so glad to have found Gentle Dental! Central location & big parking lot too!
CZ
Chan Zang
Mar 13, 2026
5.0
Makayla wells help me and my wife have my son get started with ortho she is very respectful very good at her job she is very professional always calls to remind me of our appointments and always very good attitude and very goo demeanor! Thank you Dr.Li thanks you Makayla I recommend Dr.Li for orthodontics
AP
arrion petersward
Mar 10, 2026
1.0
This is the absolute worst dentist I’ve ever been to that short girl is so rude and nasty personality she need to be fired and the manager lets them behave very unprofessionally she terrible as well I will never be back at this dentist again they also wouldn’t know compassion if It slapped them in the face. DONT GO TO THIS DENTIST.
After reading all these bad reviews I would assume you do something about your staff most of the bad reviews are about your staff they need new training or just a whole new crew theses people should not be in healthcare if they don’t care about the patients health
Frequently Asked Questions About Gentle Dental Hayward
Do you accept new patients?
Yes! We welcome new patients at our 155+ offices and look forward to seeing your smile!
What are your hours of operation?
Our hours vary by location but most of our offices are open Monday through Friday, with some locations offering Saturday hours by appointment.
Do you offer emergency appointments?
Yes, we do our best to accommodate emergency dental needs and same day treatment.
What insurance do you accept?
We accept a variety of insurance plans including PPO, DHMO, and in some states, Medi-Cal / Medicaid, which varies by location. To find out if a Gentle Dental dentist near you accepts your insurance, visit Gentle1.com or give us a call. We also offer affordable dental plans for cash patients or those without insurance, as well as flexible financing options through CareCredit and Sunbit.
How do I schedule an appointment?
You can schedule an appointment by calling your nearest office or booking online through our website.
What is your cancellation policy?
We ask for at least 24 hours’ notice if you need to cancel or reschedule an appointment.
Do you offer teeth whitening?
Yes, we offer professional teeth whitening services to help brighten your smile.
Do you do Invisalign?
Yes! We offer Invisalign clear aligners as a discreet way to straighten teeth. Schedule a complimentary consultation to see if it’s right for you.
Do you perform dental implants?
Yes, we offer dental implant consultations and treatment.
Do you offer wisdom teeth extractions?
Yes, we provide wisdom teeth evaluations and extractions. Call us to schedule a consultation.
Do you provide sedation dentistry?
Yes, many of our locations offer sedation options to help patients feel comfortable during treatment. Contact your local office to learn more.
Do you treat children?
Yes! We provide dental care for patients of all ages, including children.
Do you offer payment plans?
Yes, we offer flexible financing options like CareCredit and Sunbit, and provide our own Smile Plan to help make your dental treatments more affordable. These payment solutions are designed to ease the financial burden of dental care, allowing you to prioritize your oral health without straining your budget or compromising on the quality of treatment you receive.
What is the cost of a cleaning?
Pricing for services can vary based on individual treatment needs. To provide you with the most accurate estimate, we recommend scheduling a consultation with one of our dentists. They can evaluate your specific situation and discuss costs with you in person.
Do you offer free consultations?
Yes, we offer free consultations for some services, including Orthodontics and Specialty dentistry.
Is your office wheelchair accessible?
Yes, our offices are designed to be accessible. Please call ahead if you need special accommodations.
Do you offer parking?
Yes, many of our locations offer ample parking.
What is the best way to contact you?
Please call us or visit our website at Gentle1.com to request an appointment at a Gentle Dental near you.
Do you have a waiting room?
All of our offices have a comfortable reception area for patients and their families.
Do you offer any special discounts?
We offer various discounts to make dental services more accessible. Contact your office to inquire about available promotions.
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