Brand Certified
National Seating & Mobility
3.9(58 reviews)
Certified by National Seating & Mobility • Mar 08, 2026
Business Details
2462 Tripaldi Way, Hayward, CA
94545, United States
Certified by National Seating & Mobility • Mar 08, 2026
(510) 856-4001
Certified by National Seating & Mobility • Mar 08, 2026
https://locations.nsm-seating.com/ca/hayward/2462-tripaldi-way
Certified by National Seating & Mobility • Mar 08, 2026
About
Certified by National Seating & Mobility • Mar 08, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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Location
Certified by National Seating & Mobility • Mar 08, 2026
Hours
Certified by National Seating & Mobility • Mar 08, 2026
Reviews
3.9
58 reviews
5 stars
38
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1 star
13
- RCRobert CurtisJan 29, 20265.0I enjoy all the staff/employees at National Seating and Mobility. They keep me informed on any delays and have the answers to my questions. When I opt in to receive messages, they keep me posted of what's going on and keep me up-to-date. The staff and the employees have all worked with me diligently in the care of my wheelchair. Thank you for being there. I like this place and you will too!
- TGTyler GossJan 5, 20261.0Working with National Seating and Mobility as a wheelchair user makes me want to open a competing business and run them into the ground. There’s no reason the customer experience should be this uniformly abysmal - from the glacial pace of service to the belittling attitude of the Hayward staff members you are constantly reminded how little regard there is for the disabled in this world.
- JCJ ConnorDec 12, 20255.0Because I was included in the decision process this time by my doctor, I was able to get an order in for the wheelchair I need and was not forced to use a chair that had injured me repeatedly. The occupational therapist who fitted me for the chair was exceptionally patient and knowledgeable. All of my issues with the wheelchair process for the last 5 years have been with insurance companies and doctors. National Seating and Mobility has been the advocate for my needs and a blessing to my health and recovery. Tenacious with insurance companies and patient with my need-to-know personality. 6 out of 5 stars for the last 5 years.
- AGAlma GDec 23, 20244.0I would like to share that after having the wrong chair ordered for my brother. Cindy, Keith and Calvin have all gone over and beyond to get the correct chair delivered and adjusted to my brother's needs. On delivery of power chair the agency that dropped it off just left. We were connected National Seating and mobility of Hayward to work with for brother's manual wheelchair and repair/fitting of power chair. I have learned so much from the team. Manual chair measurements were done and used for both chairs. My brother selected the color and the team ran with the order. Only adjustment needed was taken care of within 10 days. Keith spent time with brother on training of power chair features. I m currently working with team on an update to install lights on the power chair. I explained to the team the need for this owing to early morning appointments. The business office and Keith were able to draft an estimate and they presented to insurance.
- RHRubia HaymonJul 8, 20245.0Juan Avalos is a gem & a jewel. He brought my scooter quickly and is very professional and helpful. Thank you so much for your patience and attention.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
Brand Certified Facts from National Seating & Mobility
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