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Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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Location
Hours
Reviews
3.9
57 reviews
5 stars
37
4 stars
3
3 stars
2
2 stars
2
1 star
13
- TGTyler GossJan 5, 20261.0Working with National Seating and Mobility as a wheelchair user makes me want to open a competing business and run them into the ground. There’s no reason the customer experience should be this uniformly abysmal - from the glacial pace of service to the belittling attitude of the Hayward staff members you are constantly reminded how little regard there is for the disabled in this world.
- JCJ ConnorDec 12, 20255.0Because I was included in the decision process this time by my doctor, I was able to get an order in for the wheelchair I need and was not forced to use a chair that had injured me repeatedly. The occupational therapist who fitted me for the chair was exceptionally patient and knowledgeable. All of my issues with the wheelchair process for the last 5 years have been with insurance companies and doctors. National Seating and Mobility has been the advocate for my needs and a blessing to my health and recovery. Tenacious with insurance companies and patient with my need-to-know personality. 6 out of 5 stars for the last 5 years.
- PFPamela FademSep 2, 20255.0Kudos to Gerardo. Tech at NSM in Hayward , CA. He is professional efficient and kind! Thank you
- MMMark MerchantAug 14, 20255.0Ayde Gutierrez was my "case manager" for lack of a better term. I'd never purchased a wheelchair using Medicare before and she skillfully guided me through the process, making sure I was providing the correct information on time. When my doctor's office failed to submit required paperwork, she helped me get the mistake corrected. Ayde also helped me find a licensed occupational therapist to assist in the process and when it came time for delivery, she coordinated that around my busy schedule. She not only handled my case professionally, but she was also genuinely nice throughout the six-month process and that is always appreciated. Ayde is a great public face for your company, in my opinion. Because of the interaction I had with her, the next time I need a wheelchair or wheelchair repair, or other DME your company provides, I won't hesitate to contact you.
- YFYvette FangMay 6, 20225.0The current technician, Juan Avalos, is fabulous! He is very fast and very knowledgeable. He takes pride in his work and I really appreciate that about him!!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility in Hayward offer?
They build one-of-a-kind mobility solutions designed to be comfortable, safe, and customized to each client, promoting independence and self-reliance.
What are the business hours of National Seating & Mobility in Hayward?
The business is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. It is closed on weekends and major holidays.
How can customers contact National Seating & Mobility in Hayward?
Customers can call their main phone number at +1 510-856-4001 or email SanLeandro@nsm-seating.com for inquiries.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, they provide services such as remote evaluations along with service and repair for mobility equipment.
Where is National Seating & Mobility located in Hayward?
They are located at 2462 Tripaldi Way, Hayward, CA 94545, USA.
Is National Seating & Mobility associated with any professional organizations?
Yes, they are members of RESNA (Rehabilitation Engineering and Assistive Technology Society of North America) and NRRTS (National Rehabilitation Registry of Technology Suppliers).
Can I visit National Seating & Mobility in person to shop for mobility equipment?
Yes, they offer in-store shopping for mobility equipment and accept debit card payments.
What nearby places can I visit around National Seating & Mobility in Hayward?
Nearby you can find Kiss My Boba for bubble tea, Orangetheory Fitness Hayward for a workout, and Round Table Pizza for a meal.
How might nearby places help when visiting National Seating & Mobility?
Visitors can enjoy a refreshment at Kiss My Boba or a meal at Round Table Pizza before or after their appointment. Additionally, the Orangetheory Fitness gym nearby offers a chance for fitness activities in the area.
Are there convenient banking options near National Seating & Mobility?
Yes, Bank of America Advanced Center and Bank of America ATM are located nearby for customer convenience.