Brand Certified
LensCrafters
4.3(142 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
500 Southland Mall, Hayward, CA
94545-2148, United States
Certified by LensCrafters • Mar 15, 2026
(510) 887-2800
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/ca/hayward/500-southland-mall.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.3
142 reviews
5 stars
108
4 stars
7
3 stars
3
2 stars
3
1 star
21
- AAAntoinette Agpaoa3 days ago5.0Super friendly staff and they helped me find the cutest pair of glasses 🤓 Definitely recommend! 💯
- MDMartin DMar 6, 20262.0glasses are flimsy feel like theyre gonna break right out of the case. repeatedly could not find my order. would love to know why keeping the scroll barrier down during business hours is anything beyond fear mongering. was not offered a fitting as promised
- MPMike PMar 5, 20261.0Overall, I had a very bad experience. I ordered new lenses for my glasses on January 29 and was told they would be ready in less than two weeks. I was also told I would receive a call or text when they arrived. I never received any notification. After two weeks passed, I called on Friday, February 13. The employee I spoke with said they had my lenses. When I asked why I had not received a call or text, she put me on hold to check and then came back saying the lenses had just arrived and that they only make phone calls, not texts. She told me to come in Saturday or Sunday to have the lenses installed in my glasses. When I arrived on Sunday, I was told the lenses had actually arrived on February 8, which contradicted what I had been told on the phone. I was then informed that the person who installs the lenses was at lunch and that I would need to come back in an hour. I wasn’t able to wait that long, especially since I had been told I could come in anytime on Sunday. So I scheduled an appointment for Wednesday, February 18 at 3:00 PM. When I arrived for my appointment, I was once again told the person who installs the lenses was at lunch and that I would have to wait. I ended up waiting nearly 30 minutes just to have my lenses put into my glasses. Overall, the communication and service were very poor. I was given conflicting information multiple times and had to make several unnecessary trips. I would not recommend this place to anyone.
- PEPhil EstradaFeb 19, 20265.0I had customer service issues from a retailer where I originally purchased my prescriptions, and Ray-Ban appointed me to come to this location. The manager, Jennifer, helped me with my return process. She was extremely polite and helpful. I highly recommend this location.
- JSJodi ShepardFeb 14, 20265.0Great glasses and service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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