ML
Mischelle Lal
Mar 4, 2026
Saima Awan has been my son’s BCBA since he began receiving services with ACES, and she has truly been an incredible blessing to our family. From the very beginning, she has shown genuine dedication to understanding my son’s unique strengths and challenges. She takes the time to thoughtfully assess his needs, develop meaningful goals, and consistently monitor his progress to ensure he is reaching his full potential.
Saima goes above and beyond in every aspect of her role. She is professional, organized, and proactive in adjusting strategies whenever needed. Her communication is exceptional — she keeps us well informed, explains everything clearly, and ensures we feel involved and confident throughout the process. She doesn’t just focus on meeting goals on paper; she prioritizes real, lasting progress that truly makes a difference in everyday life.
What makes Saima especially outstanding is her compassion and relatability. As a mother herself, she understands the emotional side of parenting a child receiving services. She listens without judgment, offers reassurance, and provides guidance in a way that feels supportive rather than overwhelming. She treats my son with patience, kindness, and respect, which has helped build trust and a strong, positive working relationship.
Because of Saima’s dedication and expertise, we have seen meaningful growth in our son’s development. We are deeply grateful for her hard work, commitment, and the positive impact she continues to make in our child’s life and in our family’s journey.
We are also incredibly thankful for all of the BIs who have worked with our son. They truly care about him and his success. A special thank you to his team — Quinn, Kiara, Brisa, and Saima. Without you, he would not be where he is today. Your support has made a tremendous difference in our lives.