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Quest Diagnostics

3.7
(183 reviews)

Business Details

2180 Golden Center Lane, Gold River, CA
95670, United States
(916) 638-1858

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
2180 Golden Center Lane, Gold River, CA
95670, United States

Hours

Monday7:00 AM - 4:00 PM
Tuesday7:00 AM - 4:00 PM
Wednesday7:00 AM - 4:00 PM
Thursday7:00 AM - 4:00 PM
Friday7:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

3.7
183 reviews
5 stars
115
4 stars
11
3 stars
2
2 stars
5
1 star
50
  • T2
    Tra 23
    Apr 4, 2026
    5.0
    My Mom had blood work done on April 2, 2026. We were greeted by Tori with patience and kindness. I explained that my Mom needed the butterfly needle due to small veins. She referred us to Megan, who was just as kind and very knowledgeable. Although my Mom's veins were moving around, Megan was successful. A huge thank you for providing great service to my Mom.
  • MW
    mustafa waziri
    Mar 27, 2026
    1.0
    I had a very frustrating experience at this Quest Diagnostics location. I waited over 3 hours as a walk-in, and only after waiting that long was I told there was no guarantee I would be seen because patients with appointments are prioritized. I understand appointments come first, but this should have been clearly communicated upfront so I could plan accordingly or choose another time. Waiting for hours without clear expectations is unacceptable. The staff was not transparent about the wait time, which made the experience even more frustrating. I strongly recommend improving communication with walk-in patients and giving realistic wait estimates. I hope management addresses this issue to prevent others from going through the same experience.
  • WS
    Will Smith
    Mar 25, 2026
    5.0
    My lab paperwork had an issue and phlebotomist Khaila took it upon herself to call my doctors office to get them to issue the proper code for the labs so as to avoid a huge paperwork mess for me. She was super friendly and so helpful and deserves recognition!
  • AS
    Alexandre Dos Santos
    Mar 24, 2026
    5.0
    Such a great and pleasant staff.
  • BR
    Bunnie Rabbit
    Mar 17, 2026
    1.0
    First time here wish I never went .. had appt in afternoon that was made a week ago and they told me 3 days before there was an earlier appointment spot if I wanted it .. silly me to believe it was true .. when I got there they they had no appt scheduled.. thank God I brought paper for the first appt time but this idiotic place said I’d have to be on a walk in list ..they appeared very unprofessional and unintelligent on appt schedules.. the other people waiting started questioning when they were going to be seen.. Thank God I didn’t have them do anything to me ... they didn’t appear to be organized at ALL ..

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