Planet Fitness

Reviews

• JS

  Jasmine Sari

  1 day ago
  1.0
  Jennifer is extremely unprofessional and rude. I have a family member who was visiting me over the weekend and wanted to use his membership to get in he was 6 days overdue which I get he couldn't get in for himself. But my boyfriend was there and has a guest pass. For some stupid reason Jennifer did not allow my boyfriend to use his guest pass that he has been paying for for months as a black card member for my brother to come in. This is completely ridiculous unacceptable and makes no sense. My brother, boyfriend and I are upset and most likely cancelling our memberships completely. I am very disappointed and will be complaining to corporate due to these rules and mistreatment. Jennifer do better and treat others with respect.
• ES

  Erich Schulze

  1 day ago
  2.0
  Clean gym and new equipment. Cold showers that I told them about 6 months ago. They said it was a city gas supply problem. That doesn’t make any sense. They’re still cold so they aren’t going to fix that. 🥶
• BR

  Benjamin Reiners

  Nov 12, 2025
  5.0
  I gotta say I’ve been to a bunch of different locations across Colorado and California. The customer service here is by far the best it’s not even close. They’re always super nice, they always welcome you in and always wish you a nice night. A lot of other locations they don’t even look at you. Shout out to the Glendale team! As far as the gym I mean, what more could you ask for? It has all the equipment you need. It has like a little relaxing spa area and it’s probably the most affordable gym around.
• JJ

  Jason

  Nov 5, 2025
  5.0
  One of the cleanest nicest Planet Fitness I have ever been too. Free parking structure right across the street for 90 minutes. The bathrooms and their facilities are kept sanitized and clean. Anthony the assistant manager takes pride in his work and even cleans the bathrooms.
• PC

  Perfecto Cleaners

  Nov 5, 2025
  4.0
  Dear Planet Fitness Management, Concerns about Late-Night Facility Usage and Cleanliness We are writing to express concerns about the presence of homeless individuals sleeping in our Planet Fitness location, particularly after midnight. We want to acknowledge the efforts of the night staff, who do a commendable job maintaining the facility's cleanliness despite the challenges. However, we’ve noticed that: - After midnight, the gym is often occupied by individuals who appear to be homeless, resulting in unpleasant odors and hygiene concerns - These instances disrupt the workout environment and create potential safety and liability issues - Late-night hours seem to make it challenging to maintain a secure environment We appreciate the staff's diligence, but we kindly request that you: - Review and enforce membership policies, especially during late-night hours - Increase security presence, particularly after midnight, to support the staff's efforts - Provide additional resources to address the specific challenges posed by late-night usage - Explore alternative support options for homeless individuals We value the staff's hard work and look forward to a resolution that supports their efforts. Sincerely, The Perfecto Cleaners Team

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