Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,022 reviews
5 stars
957
4 stars8
3 stars4
2 stars8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees like Galya, Shareef, and Ella for their exceptional service.
Transparency Issues
Several reviews highlighted concerns about hidden fees and lack of transparency regarding pricing and services, leading to dissatisfaction among customers.
Mixed Experiences
While many customers reported positive experiences, there were also significant complaints about rude staff and poor service, indicating inconsistency in customer care.
Repair Services
Customers appreciated the quick and free repair services offered, with multiple mentions of staff assisting with fixing glasses promptly.
- ENeliezer De Los ÁngelesJan 1, 20265.0I have been going to this place for many years and never got wrong with my prescription glasses until now. I called to make an appointment to see if they could help me with my prescription and it was very easy and fast to correct the lenses. The doctor and the staff were very nice and helpful. Thanks
- JRJordan RodriguezDec 23, 20255.0I have been coming here for over 4-5 years now and will always be due to the friendly staff great prices and selection. Shout out to Eustella for always going above and beyond to make the experience fun and positive. I will always recommend friends and family to this location.
- SSSarahBryanneDec 21, 20255.0I came in here to get a repair on my glasses just a few days before Christmas - the staff was beyond lovely, helpful, and quick!
- JKJeong Heon KimDec 15, 20251.0I went in for an eye exam and to purchase contact lenses, and I was extremely disappointed with the customer service at LensCrafters in Glendale. There were several hidden add-on fees that were not disclosed upfront. After reading other reviews, I realized many customers have had similar experiences—receiving one quote initially, only to have additional tests and fees introduced during the exam as if they were mandatory. Please be aware of this tactic. It seems this is not the first time it has happened. While I was waiting, I even saw another couple walk out after realizing there were extra exam fees they had not been informed about beforehand. I had to stop the eye exam midway to make it clear that I did not want any additional tests or fitting services, just to avoid $100–$150 in unexpected charges. This was an absolutely dishonest and unacceptable experience, and LensCrafters should be ashamed of such practices.
- MSMichael SmithNov 28, 20255.0I broke my glasses and needed a new one and an emergency. They were able to find one that fit my existing lenses and in my price range. They are very hopeful and I really appreciated it. I would highly recommend them.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Glendale Galleria offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer brands are available at LensCrafters Glendale Galleria?
You can find eyewear from Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters Glendale Galleria.
What vision insurance plans does LensCrafters Glendale Galleria accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the operating hours of LensCrafters in Glendale Galleria?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday 10:00 AM to 9:00 PM, Saturday 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at LensCrafters Glendale Galleria?
You can schedule an appointment online via their booking link at https://examappointments.com/eeca/SearchExam?Office.number=1186.
Does LensCrafters Glendale Galleria offer in-store pickup?
Yes, LensCrafters offers in-store pickup services at their Glendale Galleria location.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
Is LensCrafters Glendale Galleria wheelchair accessible?
Yes, this location has a wheelchair accessible entrance to accommodate all customers.
Which nearby stores can I visit after my eye exam at LensCrafters?
You can visit nearby stores such as Zagg for electronics, Mitchell Gold + Bob Williams for furniture, or Abercrombie Kids for children's clothing located within Glendale Galleria.
Are there nearby restaurants around LensCrafters Glendale Galleria for a meal after shopping?
Yes, nearby restaurants such as Todai Glendale and Hot Dog on a Stick offer dining options after your visit to LensCrafters.