Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,019 reviews
5 stars
954
4 stars8
3 stars4
2 stars8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Shareef, Galya, and Ella, while others reported negative experiences with certain employees.
Product Quality
Customers generally expressed satisfaction with the quality of products, including glasses and repairs, although there were complaints about incorrect prescriptions and issues with adjustments.
Transparency Issues
Several reviews highlighted a lack of transparency regarding pricing and services, leading to confusion and dissatisfaction among customers.
Cleanliness and Environment
The store was noted for being clean and well-organized, contributing positively to the overall customer experience.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude staff and poor service, indicating inconsistency in customer care.
- BBBay BayNov 14, 20255.0America was the best. Pls let me know when she gets her doctorate bc I need her to be my new optometrist!! ♥️
- AKAlireza KavyaniOct 9, 20255.0Steven was absolutely helpful. Easy process as usual. Good product quality, great customer service, continent place to go to.
- YYYes YesSep 19, 20255.0Ella was really good and thank you for the great service Natalie and Rania were great too
- CJCrystal JacksonSep 19, 20255.0Shareef was so kind and helpful. Very knowledgeable of everything the company had to offer for me. Coming back to the LensCrafters for sure
- ABARINE BAROUNISep 15, 20251.0My sales person was horrible. She needs to get fired for the service she provided. I get you guys work on commission but maybe treat people with some kindness that don’t want extra add ons to the lens. Instead of being rude and having an attitude about it. Her comments were so you don’t want to spend any money. She doesn’t even care to explain what is covered with my insurance what isn’t covered with my insurance. I told her I want the basic lens she didn’t even care to explain what comes with that. I had to go up to her and ask. And she made it seem like I’m annoying her. Time comes to pay for the rest of my frames after insurance coverage the donation thing pops up on the screen and she’s Makes a remark saying I know you don’t want to spend money press the button to skip it. First of all you don’t know people’s finances so keep the rude comments to yourself and learn to be kind . her name is Renee. After I pick up my glasses I will NEVER shop at LensCrafters again and I will make sure to let people not go here as well. I will be reaching out to corporate. This is unacceptable, embarrassing people in front of other people when their finances are tight.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Glendale Galleria offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer brands are available at LensCrafters Glendale Galleria?
You can find eyewear from Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters Glendale Galleria.
What vision insurance plans does LensCrafters Glendale Galleria accept?
They accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the operating hours of LensCrafters in Glendale Galleria?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday 10:00 AM to 9:00 PM, Saturday 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I schedule an eye exam appointment at LensCrafters Glendale Galleria?
You can schedule an appointment online via their booking link at https://examappointments.com/eeca/SearchExam?Office.number=1186.
Does LensCrafters Glendale Galleria offer in-store pickup?
Yes, LensCrafters offers in-store pickup services at their Glendale Galleria location.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses, and any questions you may have for the optometrist.
Is LensCrafters Glendale Galleria wheelchair accessible?
Yes, this location has a wheelchair accessible entrance to accommodate all customers.
Which nearby stores can I visit after my eye exam at LensCrafters?
You can visit nearby stores such as Zagg for electronics, Mitchell Gold + Bob Williams for furniture, or Abercrombie Kids for children's clothing located within Glendale Galleria.
Are there nearby restaurants around LensCrafters Glendale Galleria for a meal after shopping?
Yes, nearby restaurants such as Todai Glendale and Hot Dog on a Stick offer dining options after your visit to LensCrafters.