Business Details
About
Hearing Aid StoreAudiology
AudioNova Garden Grove is part of a nationwide chain of convenient neighborhood hearing care centers. We are open and accepting appointments for current and new patients. We offer hearing exams, hearing loss and tinnitus consultation and the latest in hearing aid technology. Contact us today to schedule an appointment.
Details
- DeliveryAvailable
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
145 reviews
5 stars
141
4 stars2
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by the staff, highlighting their friendliness, professionalism, and attentiveness.
Expertise
The audiologists, particularly Eric and Rosie, were noted for their knowledge and ability to explain complex information clearly, making patients feel comfortable and informed.
Care and Support
Many reviews emphasized the genuine care and support offered by the staff, particularly towards elderly patients, making them feel valued and respected.
Efficiency
Customers appreciated the efficient service, including prompt appointments and thorough follow-ups, which contributed to a positive overall experience.
Product Satisfaction
Patients expressed high satisfaction with their hearing aids, noting improvements in their hearing and overall quality of life.
- ESElizabeth SamoOct 28, 20255.0I had a truly wonderful experience at AudioNova. From start to finish, the care I received went far beyond just providing a hearing aid — both specialists I worked with showed a genuine interest in helping me, not just "checking off the boxes." One conducted my hearing test with incredible professionalism and clarity, and the second walked me through every step of receiving and adjusting the hearing aid with so much patience and expertise. They answered all my questions, gave me insightful recommendations, and never once made me feel rushed. It was clear they cared about my long-term comfort and success. With such thoughtful and supportive professionals by your side, even something as intimidating as adjusting to hearing aids feels manageable. Thank you both so much — your support is truly felt, and your attitude makes all the difference.
- JHJanis HoekmanSep 15, 20255.0I am so happy with the service at this location. Eric has assisted me with my hearing aides for 3 years. Evette today was a tremendous help in assisting me with a lost hearing aid, ordering a new one, then going out of her way to cancel after it was found. The customer service here is exceptional.
- SHSon HuynhJul 25, 20255.0I’m so impressed with the level of care and attention I received! Eric Dyson didn’t just meet my expectations—he far exceeded them. It’s rare to find a service that makes you feel this valued - and I did at this AudioNova location. Highly recommend.
- RNRobert NeunuebelJun 21, 20255.0Mr Dyson and Vanessa are a super team that know what they are doing under that humble exterior. Highly recommend.
Frequently Asked Questions About AudioNova
What services does AudioNova Garden Grove offer?
AudioNova Garden Grove offers hearing evaluations, hearing aid fitting, maintenance, and repairs, as well as consultation for hearing loss and tinnitus.
What are the store hours for AudioNova Garden Grove?
AudioNova Garden Grove is open Monday through Friday from 8:30 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Where is AudioNova Garden Grove located?
AudioNova Garden Grove is located at 12062 Valley View St, Ste 100, Garden Grove, CA 92845, United States.
Does AudioNova Garden Grove accept appointments and how can I book one?
Yes, AudioNova requires appointments which can be booked online through their reservation link.
What brands of hearing aids does AudioNova Garden Grove carry?
They carry hearing aid brands including Phonak, Unitron, and NovaSense.
What payment options are accepted at AudioNova Garden Grove?
AudioNova accepts American Express, Android Pay, Apple Pay, cash, check, contactless payment, Discover, financing, MasterCard, Samsung Pay, and Visa.
Is AudioNova Garden Grove accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrance, parking, seating, and restrooms to accommodate people with disabilities.
Are there pickup options available at AudioNova Garden Grove?
Yes, AudioNova offers both in-store pickup and curbside pickup services for customer convenience.
What nearby fitness facilities can I visit before or after my appointment at AudioNova?
Gracie Barra Garden Grove, a martial arts club and gym, is located nearby and can be a great option for fitness activities around your visit.
What healthcare-related services are located near AudioNova Garden Grove?
Nearby healthcare services include WestStar Physical Therapy for physical therapy, Neuropractic Rehab & Wellness for chiropractic and neurologist care, and Bridgepoint Diagnostics for laboratory testing services.
Are there any boutiques or retail stores near AudioNova Garden Grove?
Yes, Paige James Boutique, a women's clothing and shoe store, is located near AudioNova, suitable for shopping before or after your visit.