Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.4
1,034 reviews
5 stars
769
4 stars
111
3 stars
44
2 stars
29
1 star
81
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and welcoming, with specific mentions of employees like Kelly, Ebbonie, and Elijah.
Cleanliness
The gym is generally reported as clean, but there are concerns about inconsistent maintenance, particularly in the bathrooms.
Equipment Availability
While the gym offers a good variety of equipment, some customers noted that it can get very crowded, making it difficult to find space or access machines.
Customer Service Issues
There were mixed reviews regarding customer service, with some customers experiencing rude treatment or issues with membership policies.
Facility Size
The gym is appreciated for its spaciousness and variety of equipment, although some customers feel that the layout could be improved to allow for more personal space.
- JZJesse Soliz zepeda5 days ago5.0Elijah is an amazing individual he is very respectful and very attentive, he always has a smile on his face. He makes the gym feel like a safe place where we can come get our workout in but be our selves. If it wasn’t for him we wouldn’t attend this gym.
- JGJoe Garcia6 days ago3.0I canceled my membership in September 2025 but then a $10 charged popped up on my bank notice 11-17-25. Of course I had to appear in person to see what and why I was charged “out of the blue.” Staff promised to check further.
- OLOrlando LopezNov 5, 20255.0Planet Fitness has upped their game in the last year. There is new equipment that makes the facility a great competition for gyms built for advanced trainers. Not only has the gym been upgraded, but the staff makes the gym a welcoming place by helping out beginners become familiarized with the equipment and resources. One thing I appreciate is that the staff members interact with the people who come to make them feel part of a community!
- PEPure JavaScript EngineeringNov 4, 20251.0I'm tired of their staff looking for reasons to single me out. - for a judgement free zone they sure care an awful lot about what I wear and what I do. I'd work out there everyday if they didn't try to exercise some stupid authority over adults who pay to use the equipment. This location makes the planet fitness brand look terrible. They raised the price of a bottle of water to $1.50 and the cooler is still empty! Empty soap dispenser in their athletes foot infested bathrooms no showerheads. a Gatorade vending machine and a door lock barcode scanner could do their jobs and customers would be more respected. I'd file a discrimination lawsuit if I cared enough but I'd prefer if someone just contacted me to cancel my annual instead
- KKkara1901zOct 30, 20251.0Again n again the brand bew equipment is still a pos. For months the ab machines are stuck. You can't move them at all. Either to high or to low. Soooo sick n tired coming in here and your new machines dont work. Excuse is that the workers cant touch them. The machine needs a special oil etc. Excuses after excuses. What the hell do we pay monthly for equipment not to work properly for MONTHS. NOT A WEEK OR SO. No since in New equipment if the warranty will take months to fix...prefer the old ab machine over the new one. I'm about to start looking at gb3 or another gym. 😡😡😤😤
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Fresno (W Shaw Ave), CA?
Planet Fitness is open Monday from 5:00 AM to midnight, Tuesday through Thursday from midnight to 11:59 PM, Friday until 9:00 PM, and Saturday and Sunday from 7:00 AM to 9:00 PM.
Where is Planet Fitness located in Fresno?
Planet Fitness is located at 3382 W Shaw Ave, Fresno, CA 93711, United States.
What types of services does the Planet Fitness location offer?
Services include Classic Access, Mobile App access, WiFi, perks like tanning, massage chairs, hydro-massage, total body enhancement, fitness training, virtual personal training, and half-price cooler drinks.
Can I download an app for Planet Fitness?
Yes, you can download the Planet Fitness app from the Apple App Store or Google Play to access workouts and manage your membership.
What is the phone number to contact Planet Fitness at Fresno (W Shaw Ave)?
You can contact Planet Fitness at Fresno (W Shaw Ave) by calling +1 559-276-5770.
What makes Planet Fitness a welcoming gym environment?
Planet Fitness operates a 'Judgement Free Zone®' where people of all fitness levels can build strength at their own pace with the support of best-in-class equipment.
Is Planet Fitness at Fresno (W Shaw Ave) active on social media?
Yes, they have a Facebook page and a Twitter handle @PlanetFitness for updates and community engagement.
What nearby places can I visit around Planet Fitness for shopping needs?
Nearby shopping destinations include Broadway Faire and Arbor Faire shopping centers, as well as stores like DICK'S Sporting Goods, Smart & Final grocery store, and The Home Depot for home improvement.
Are there dining options close to Planet Fitness at W Shaw Ave?
Yes, local dining options near Planet Fitness include IHOP for breakfast and brunch, Bobby Salazar's Taqueria and L&L Hawaiian for Mexican and Hawaiian cuisine, as well as Burger King and Red Robin Gourmet Burgers for fast food and American fare.
What nearby services can help customers visiting Planet Fitness?
Customers can access services such as Educational Employees Credit Union (banking), RushMyPassport in FedEx Office for travel documents, and Great Clips hair salon nearby.