Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
663 reviews
5 stars
562
4 stars
25
3 stars8
2 stars8
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Daisy, Danell, and David for their exceptional service.
Cleanliness
Some customers expressed concerns about the cleanliness of the store, noting dirty floors and unsanitary conditions.
Communication Issues
Several reviews highlighted problems with communication regarding appointment confirmations and billing practices, leading to confusion and dissatisfaction.
Pricing Concerns
Customers reported feeling misled about costs, particularly regarding additional charges for services not clearly communicated, such as retinal imaging.
Repair Services
The store received positive feedback for quick and free repair services, with many customers appreciating the prompt assistance with their glasses.
- KRKevin RamdialSep 22, 20254.0Good prices, not a long wait time, friendly staff. Only complaint is they didn't call me when my mother's glasses were ready even though they said that they did. Honest mistake
- MDMitchell DanielSep 17, 20251.0Horrible experience, first thing I noticed was how dirty the floors were and how old that carpet is and can’t help but notice, those red stains behind the main counter. When I first walk in there’s five people sitting around doing absolutely nothing talking to each other. One person decides to help me then they try to force a retinal scan and charge me $89 on top of my $10 co-pay. I declined and asked if this was required they said yes this doctor requires it. Even if you don’t want it, you still have to get it. I canceled my appointment and they ended up charging my insurance anyways. I had to call my insurance company and make a claim to get it canceled. Not to mention the insane markup on lenses. Stay away go across the street beater customer service, cleaner store, and not being forced for something you don’t want. If you want an eye exam go across the street.
- BMBruce MorrisseauSep 11, 20255.0Great customer service
- JSjessie singhAug 12, 20255.0Halley was a great help. I brought in my glasses for some minor repairs and she was very helpful. Thank you
- MEMichelle EberleinAug 5, 20255.0Jane was personable with a great attitude. Very helpful n knowledgeable. Thank you.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands, including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Oakley, Brooks Brothers, Ralph, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, and more.
What are the LensCrafters store hours?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What payment options are accepted at LensCrafters?
You can pay using American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam appointment through LensCrafters' online booking link at https://examappointments.com/eeca/SearchExam?Office.number=0239.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup for eyewear and related products.
Which nearby eyewear or optometry providers are close to LensCrafters?
Nearby eyewear and optometry providers include Patel Vision Group, Eyeglass World, and America's Best Contacts & Eyeglasses.
What nearby stores can I visit for clothing while shopping at LensCrafters?
You can visit nearby clothing stores such as Change Up, Purpose-Built Trade Co., and DXL Big and Tall when shopping in the area.
Are there any nearby restaurants to visit before or after my appointment at LensCrafters?
Nearby dining options include Med Wraps Café for Mediterranean cuisine, Papa John's Pizza, Taco Twist for fast food, and BJ’s Kountry Kitchen for breakfast and brunch.