Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
176 reviews
5 stars
142
4 stars1
3 stars1
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about unprofessional behavior and poor service at times.
Product Quality
Customers expressed satisfaction with the wide selection of stylish glasses and appreciated the quality of the products.
Repair Services
The store received positive feedback for providing quick and free repairs for glasses, enhancing customer satisfaction.
Appointment Issues
Several customers reported frustrations with appointment scheduling and communication, indicating a need for improvement in this area.
Overall Experience
Many reviews highlighted positive experiences, especially with specific staff members, but there were also significant complaints about inconsistent service.
- SSShraddha SrivastavaNov 16, 20251.0Very rude staff, They dont care about customer experience and very noticibly they were talking super rude to my kids. Dont recommend!
- SLSnyder luyaliNov 6, 20255.0Courteous, friendly, inviting, knowledgeable, attention to detail. The whole team. From the doctor to all the associates. Highly recommend. Dr. Jazmin was great!!!!!!
- BGBechay GalangNov 5, 20255.0They have a good selection of frames and lenses. Grace was very helpful and attentive.
- JLJenny LisingNov 2, 20255.0Their store has relocated to the Fremont Hub next to T-Mobile, and the contact number is the same.
- RCR COct 23, 20252.0Dr. Bei Zhang was very professional and informative. Alvin was helpful when providing and fitting my glasses. There's a wide range of trendy, stylish glasses. However, customer service is not the best. I feel like the staff at the front should be a little more friendly, professional and willing to help. Alvin was the only one at the Fremont location that I felt offered good customer service. My glasses were nice, but my overall experience at this location was not the best.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others.
What designer eyewear brands can I find at LensCrafters?
You can find designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, Coach, Tiffany & Co., and more at LensCrafters.
What are the operating hours of LensCrafters in Fremont?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam appointment online at https://examappointments.com/eeca/SearchExam?Office.number=0195 or by contacting LensCrafters directly.
Does LensCrafters offer in-store pickup for eyewear orders?
Yes, LensCrafters offers in-store pickup services for your convenience.
What payment methods does LensCrafters accept?
LensCrafters accepts various payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
I am visiting Fremont Hub; is LensCrafters located nearby?
Yes, LensCrafters is located at 39174 Argonaut Way inside Fremont Hub, making it convenient to visit while shopping or exploring the area.
Are there places nearby LensCrafters where I can grab a meal or coffee?
Near LensCrafters, you can visit Jack's Brewing Company for American pub food and drinks, Subway for quick sandwiches, or Starbucks for coffee and snacks.
What nearby stores can I visit for shopping or other services around LensCrafters?
Around LensCrafters at Fremont Hub, you can shop at Michaels Stores for arts and crafts, Bed Bath & Beyond for home decor, or visit T-Mobile for mobile phone needs.