Planet Fitness

4.5
412 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
26682 Portola Pkwy, Foothill Ranch, CA
92610, United States

Hours

Reviews

4.5
412 reviews
5 stars
312
4 stars
52
3 stars
11
2 stars
4
1 star
33

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the gym is generally clean, but there are ongoing issues with the bathrooms and showers not being adequately maintained.

Staff Attitude

Feedback on staff is mixed; while some customers praised the friendly and helpful nature of the staff, others reported rudeness and a lack of responsiveness to concerns.

Equipment Quality

The quality of the gym equipment is generally well-received, with many customers appreciating the variety and condition of the machines.

Crowd Levels

Several reviews mentioned that the gym is not overly crowded, making it easier to access equipment during workouts.

Customer Service Issues

There are significant complaints regarding customer service, particularly related to billing issues and difficulty in canceling memberships.
  • AT
    Amir TEHRANI
    Nov 10, 2025
    5.0
    Best staff and best fitness place.
  • JG
    Josh Griffin
    Nov 2, 2025
    5.0
    Black card is worth it. Red light is awesome. Jay at the front desk is a baller. New equipment helps. Good quick workout!
  • JR
    Jeanie Reese
    Oct 31, 2025
    1.0
    What a total rude DIVE!!!! I work out at Planet Fitness all over California & Nebraska with, no issues, no problems. Always have a pleasant experience. Came into Foothill Ranch location today, a home-based of 6+ years & was told I could not wear my open toed Skecher tennis shoes!!!! I told them its not a problem at any other Planet Fitness, they told me I had to change to close toe. I can't do that because I get painful blisters....guess I have to rethink my membership, I don't own a pair of closed toe, stupid, unneeded policy.....
  • KB
    Kim Beckett
    Sep 18, 2025
    5.0
    It is very convenient from our house, we really liked it a couple of years ago however, it is getting busy lately in the afternoon especially on Mondays about 3 - 6 pm.
  • JB
    Julia Bendis
    Sep 3, 2025
    1.0
    I would not recommend this place to women or young girls. There are some scary and intimidating characters that go here. I've told the front desk staff about an incident and they let him walk out without so much as a conversation... Do not come here if you're a woman... I was not going to go into details but seems Tallin or Tallen is refusing to refund my yearly fee (even though I did not ask for this incident to happen and did not want to cancel and their main customer support team says they stand by their customers) I will go ahead and relay what happened. Over the course of a month I’ve watched shady characters come in with wife beaters, sunglasses inside the gym and backpacks. All against their “non intimidation” policy. Yet nobody asked them to change or leave. One stood over me about a foot away watching while I did a machine, I assumed he was just waiting for me to finish, but who knows. Very uncomfortable for any woman. The other day another creeping character in a similar white wife beater tank top was in the back room running to a pull up bar and jumping on it over and over again while I along with other members worked out on the other side of it. Then he would pace angrily back and forth while punching the air like he was getting ready for a boxing match. He was scary angry. This went on for a while. I wasn’t the only one a bit concerned. After I mentioned it to the front staff on my way out, they assured me they’d watch the cameras and talk to him. Five minutes later he walked out of the gym without anyone talking to him. I get it, it’s just a job. They don’t care nor do they want to intervene. I was also told don’t worry, we’ll refund and cancel your membership. So instead of saying, we will cancel the shady men’s memberships, they would rather I leave along with any other women that don’t like that behavior. Got it! Better off paying a little more and going to a reputable gym ladies! Oh and the women’s locker is disgusting. No toilet paper at times, water everywhere and no soap. Hair everywhere, etc…

Frequently Asked Questions About Planet Fitness

What are the opening hours of Planet Fitness in Foothill Ranch, CA?

Planet Fitness in Foothill Ranch is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 10:00 PM on Friday, and 7:00 AM to 7:00 PM on Saturday and Sunday.

Where is Planet Fitness located in Foothill Ranch?

Planet Fitness is located at 26682 Portola Pkwy, Foothill Ranch, CA 92610.