LensCrafters

4.6
205 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
330 Palladio Parkway, Folsom, CA
95630, United States

Hours

Reviews

4.6
205 reviews
5 stars
184
4 stars
1
3 stars
0
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees like Joshua, Lauren, and Makana.

Product Selection

The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection available.

Repair Services

Several reviews highlighted the store's willingness to assist with repairs and adjustments at no charge, showcasing a commitment to customer satisfaction.

Professionalism

Customers appreciated the professionalism of the staff, particularly in handling issues and providing thorough eye exams.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding wait times and specific staff interactions that detracted from the overall service.
  • CD
    Carlos d’Abreu
    Nov 12, 2025
    1.0
    I would not at all recommend a visit to this location. I had two appointments here during the last two weeks. One for an exam and another to pick up trial lenses. Both times, I waited over an hour to see the optometrist. Once I got my contact lenses confirmed, they tried to pressure me into spending $150 on contacts per eye, when I showed them that the same exact prescription was 1/3 of this price online. They still tried to make it seem That I should buy from them. The people here are unprofessional. I wouldn't waste your time with this location.
  • LJ
    Lisa Jones
    Nov 8, 2025
    5.0
    Jack was incredibly patient and helpful as I searched for a specific frame style. Although the exact one I wanted wasn’t available, he offered several great alternatives and helped me find a pair that met all my criteria. I also appreciated that LensCrafters accepts my Eyemed insurance, which made the price very reasonable. Overall, a great experience!
  • PK
    Psychlos Kerbango
    Oct 19, 2025
    5.0
    Violet was such a huge help! She assisted in fixing my old pair of glasses and finding the perfect new pair! I could not recommend lensCrafters of Folsom more highly!
  • AT
    Alex Thoi
    Oct 8, 2025
    5.0
    Stopped by Lenscrafters to have my new glasses adjusted. Heather greeted me as soon as I walked through the door. I was worried my PD measurements were off and Heather measured that for me as well. The visit cost me nothing, too, even though my glasses were not purchased here. Thank you again, Heather, for all your help!
  • TT
    Tom Tu
    Sep 30, 2025
    5.0
    Josh helped me find a style that fit my head shape. I have a round face he help me find one I really enjoy wearing everyday.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.