Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
215 reviews
5 stars
192
4 stars1
3 stars0
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Joshua, Lauren, and Jack for their exceptional service.
Wait Times
Several reviews highlighted long wait times for appointments and consultations, leading to frustration among customers.
Product Quality
Customers expressed satisfaction with the quality and selection of glasses, often noting the helpfulness of staff in finding suitable options.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional behavior from some staff members and issues with prescriptions.
- A7Alan 75 days ago5.0Margot was super helpful in helping adjust the nose pads to my face, great customer service
- RRRSRCALENDARJan 3, 20261.0Made an appointment for 3:20. I sat there for 15 minutes before I finally asked what was taking so long and the rude office manager says: “Yea, looks like we are running 30 minutes behind”. She sounded irritated that I was asking. No apology. 30 minutes later I was finally seen. RUDE, crappy customer service, overpriced.
- VCV CDec 26, 20255.0Margot was amazing would recommend her service to my friends and family.
- CCCandace CookDec 26, 20255.0I had the greatest experience! Joshua was extremely knowledgeable and extremely friendly. He made it comfortable with his willingness to help.
- SWSarah WilcoxDec 23, 20251.0Terrible experience and would not recommend, and they gave me a prescription that would've made me sick. I saw that it had great reviews online so I booked an appointment. Went there to get an eye exam so I could get new glasses at the two day turnover rate that they promised online. Instead, I got an over the top eye exam, where they went so far as to take my blood pressure. When I asked the reason for the blood pressure test, the person assisting me didn’t even know the reason why, which I found odd. After, I was brought in to the doctor’s office where he only gave four options to choose from. When I told the doctor that yes, although the picture together looked better than my current prescription but was still blurry, I was shown the same four options. After five minutes of insisting that none of these options worked since I wasn’t getting a clear image in either eye, the doctor told me it was “good enough” and gave me a prescription. On top of that, after I went up to the desk, the employees behind the desk were extremely unhelpful when their form that I had already filled out didn’t show up correctly on their end, and kept insisting that I didn’t do it correctly. After leaving, I went to our normal eye doctor's office (that I didn’t go to this time because of a longer turnover rate) to get a second opinion on the prescription that LensCrafters gave me. When I consulted with the doctor there, I found that the doctor at LensCrafters had upped my astigmatism prescription so much that using it would’ve made me sick and nauseous from wearing them. I would recommend going anywhere else than here, especially if you want a good prescription and good experience.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of products and brands does LensCrafters offer?
LensCrafters offers a wide range of designer eyewear brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more, along with products like eyeglasses, sunglasses, frames, and various premium lenses.
What services are available at LensCrafters?
LensCrafters provides comprehensive eye exams using the latest vision technology along with services like AccuFit and myLook, offering premium lens solutions tailored to your lifestyle.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Folsom?
LensCrafters is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via LensCrafters' reservation link at https://examappointments.com/eeca/SearchExam?Office.number=2944 or visit their website for more details.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup options for eyewear and related products.
Which payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa for payment.
What nearby shopping centers and stores can I visit when going to LensCrafters?
LensCrafters is located at Palladio At Broadstone shopping center, near stores like Charming Charlie, Apricot Lane Folsom, Sole Desire Shoes, and Button Up Boutique, making it convenient for a full shopping experience.
Are there dining options near LensCrafters where I can grab a meal after my appointment?
Yes, near LensCrafters you can find dining options such as Blue Nami sushi restaurant, Pier 50 Sushi Bar, The Melt sandwich and soup restaurant, and Buckhorn BBQ and Grill for barbecue and American cuisine.
Can I combine a visit to LensCrafters with a beauty or wellness appointment nearby?
Absolutely, LensCrafters is close to beauty and wellness locations like Salon G (hair and beauty salon), La Vie Esthetica (medical spa), SER Aesthetics (laser hair removal), and MAC Cosmetics, allowing you to conveniently manage multiple appointments in the area.