Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.4
8 reviews
5 stars
4
4 stars
1
3 stars0
2 stars0
1 star
3
- AJAmber JamesJun 17, 20254.0We have dealt with NSM for years now. The techs are awesome and his equipment is always reliable. It's actually pretty fast lately on getting the approval and the equipment ready. The only problem I have is how hard it is to get a hold of the office now. Constantly being redirected to the call center has not shown any positive. I have called off and on for three weeks now to get my son's wheelchair delivered. Not sure if it is the call center itself or NSM location, but I cannot get anyone to call me back no matter how many times I leave a message with someone at the call center. Not being able to directly talk to this specific office has proven to be ridiculous.
- VPVirginia PetriniMay 4, 20255.0I have ordered my chair from here 5 years ago . I have had service and maintence on my chair and have always had good customers service.
- PLPhil LandApr 8, 20241.0A place like this is supposed to help the disabled. Well forget about that. My wife has been in a wheelchair for 7 yrs now and rolling around in our carpeted home has made her hands and arms hurt on a regular basis. So we contacted our healthcare provider about something electric so she can scoot around the house with it. We got approved and we went and saw this place (the only place healthcare provider uses). They talked to us and determined what would be best for her. Then said they ordered it and there is a $700+ co-pay that we have to pay. So we were prepared to come up with the money then found out the order was cancelled. They told us our provider cancelled it so my wife called provider and found out healthcare did not cancel it AND THERE WAS NO CO-PAY. So we called the mobility place back and found out THEY actually cancelled because they said since your wife has Medicare as well as the other healthcare that we need to get a bunch of info for them before they would order another scooter. So please explain to me how a company who’s job it is to help people get the equipment they need to live a better quality of life feels it’s right to make said customer do all their legwork? Stay away, far away if you can. FYI still don’t have anything to help my wife.
- ABAkemi BearApr 7, 20221.0My husband had the lung disease needed Ox.24/7 and could not move for a few years. He bought iLevel Quantum for his freedom in the last June 2021 but he passed away in the July 2021 just one moth from delivery of his dream power chair. Never got to ride, never able to go outside as he wished. I called local Santa Rosa Vendor to please take it back for refund or buy back as reasonable price. The manager was so rude and said NO once it delivered. It’s NEW and just one month with never been used it !! I unhooked it’s power on chair and went through my lost and grief for last seven months. Now I am trying to sell it. But the chair did not charged and also I had the warranty question before sell. I called quantum manufacture a few times asking for help. What they said was call local vendor I called several times asking for help and what’s wrong with chair not move. They said batteries drained need new one, if owner is dead no more warranty. I ask for help what to do to local Santa Rosa vendor, manufacturers but no hep. When they were selling the expensive powerchair, they were so nice and said if we need any help just call anytime. I have been calling them more than dozen times but their attitude was not kind because since my husband passed away and no more insurance Of chair. Their attitude was why I am keep calling them since as my husband is gone and no longer insurance coverage. I am so so disappointed and very upset with the company and Never recommended to buy from terrible service of this company!
- M1Moose 1032Mar 4, 20215.0Outstanding people who are willing to do things above and beyond what they are called upon to do. Whatever your needs are when it comes to wheelchairs count on them being able to deliver. Customer service is top notch 5 Star!!!! Dianna and her team care a great about your needs and understand how important your mobility is.
Frequently Asked Questions About National Seating & Mobility
What services does National Seating & Mobility in Fairfield offer?
National Seating & Mobility provides one-of-a-kind mobility solutions, remote evaluations, and service & repair tailored to clients' needs.
Where is National Seating & Mobility located in Fairfield?
National Seating & Mobility is located at 2850 Cordelia Rd, Ste 150, Fairfield, CA 94534.
What are the business hours for National Seating & Mobility in Fairfield?
They are open Monday to Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and closed on weekends and holidays such as November 27-28, December 25, and January 1.
How can I contact National Seating & Mobility in Fairfield?
You can contact them by phone at +1 707-399-0106 or by email at Fairfield@nsm-seating.com.
Does National Seating & Mobility have wheelchair accessible entrance and accept debit cards?
Yes, the business has a wheelchair accessible entrance and accepts debit cards.
Is National Seating & Mobility affiliated with any professional organizations?
Yes, they are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What should I know about visiting National Seating & Mobility in Fairfield regarding safety?
Your safety is a priority at National Seating & Mobility, and they have a dedicated safety message ensuring safe service practices.
What nearby businesses can I visit along with National Seating & Mobility?
Nearby you can visit Johnstone Supply (HVAC & furniture), Fairfield Business Center (event planning & real estate), and Birriera Gera (brewery & Mexican restaurant).
Are there recreational or food options near National Seating & Mobility in Fairfield?
Yes, nearby options include Harbinger gym and travel venue, Birriera gera brewery and Mexican restaurant, and Sonoma Harvest Olive Oil and Winery with dining and wine experiences.
How can nearby places help me plan my visit to National Seating & Mobility?
You can plan a visit to nearby places like Fairfield Business Center for event planning or Johnstone Supply for home-related needs, making your trip to National Seating & Mobility more productive.