Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
219 reviews
5 stars
198
4 stars3
3 stars1
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose the right frames and lenses, often noting the thorough explanations provided during the selection process.
Efficiency
While many reviews praised quick service, some customers expressed frustration with delays in receiving products and lack of proactive communication regarding back orders.
Store Environment
The store was described as welcoming and inviting, with a wide selection of frames, contributing to a positive shopping experience.
Mixed Experiences
Despite many positive reviews, there were isolated complaints regarding rude staff and poor handling of customer issues, indicating inconsistency in service quality.
- CLCody LeeOct 28, 20255.0Have been in the store twice recently and I have been impressed with the service I've received. The store is considerably more helpful and friendly than the store closest to my house
- PSPalou SFOct 23, 20255.0Deanna is the sweetest thank you for helping me today
- AMAshley MyersSep 26, 20255.0Deena was so helpful and knowledgeable!
- SJStephanie JohnsonSep 15, 20255.0Amazing customer service by the whole staff! The manager Dena was extremely professional and courteous, helping both myself and my son to pick out 2 pairs each. The entire appointment was quick, smooth and painless!
- AMAmerica MunsonAug 14, 20255.0Outstanding service. Repaired my glasses immediately. I thought my glasses were beyond repair but, i was proven wrong! Thank you!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What type of eye care services does LensCrafters in Fairfield offer?
LensCrafters provides comprehensive eye exams using the latest technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide selection of designer eyewear.
Which designer brands of eyewear can I find at LensCrafters in Solano Mall?
LensCrafters offers designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance, and if so, which plans are accepted?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are the operating hours of LensCrafters at 1350 Travis Blvd in Fairfield?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters at Solano Mall?
Yes, you can schedule an eye exam online via LensCrafters' appointment link available at https://examappointments.com/eeca/SearchExam?Office.number=1179.
What payment options are available at LensCrafters in Fairfield?
Payments can be made using American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup services?
Yes, in-store pickup is available at the LensCrafters location in Fairfield.
What nearby dining options can I visit before or after my appointment at LensCrafters Solano Mall?
Nearby dining options include Charleys Philly Steaks, +82 Korean BBQ, Panda Express, McDonald's, Taqueria Mi Mezcal, Pretzel Time, Subway, and Pizza Hut Express, all conveniently located in or near Solano Mall.
Are there other retail or shopping stores near LensCrafters at Solano Mall?
Yes, nearby retail stores include Victoria's Secret, Shoe Palace, Liz Shoes, Men's Wearhouse, Macy's, GameStop Solano Mall, H&M, and American One.
If I need another optometrist or eye care provider near LensCrafters, where can I find one?
Nearby optometrists include Fratto Optometry and Andy Montalvo, OD, both in the Solano Mall area if you need alternative eye care providers.