Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
346 reviews
5 stars
310
4 stars
8
3 stars4
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and helpfulness, particularly highlighting employees like Destiny, Guli, and Glenn.
Product Quality
Customers expressed satisfaction with the quality of glasses and the thoroughness of eye exams, although some noted issues with pricing and upselling.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service inconsistencies and pricing transparency.
Appointment Issues
Several customers mentioned long wait times for appointments and issues with scheduling, indicating a need for improvement in this area.
- CKChris K3 days ago5.0Got great service from Destiny today. This is a great store with knowledgeable and courteous employees. Have been there before and they continue to do a fine job.
- TLTravis Lohse3 days ago5.0Always a great experience at this location. Hard working team of folks working here. Destiny is very helpful and great at what she does! Thank you!!
- LLLeo LopezDec 25, 20255.0I would like to formally commend the outstanding customer service provided by Guli and Danyette. As a professional in custom sales management, I understand the critical importance of delivering exceptional customer experiences, and both associates exemplified this with ease! Their professionalism, patience, and dedication to service left a lasting positive impression on me and will influence my future purchases at this location. I extend my sincere appreciation to Guli, whose attentiveness and support during my visit were truly exceptional. I am extremely pleased with my new purchase. Thank you, and best wishes for the holiday season.
- LCLeeland CollinsDec 23, 20255.0A GREAT experience!!! Everyone was extremely down to Earth and professional. They explained everything they were doing while they were doing it and left no questions. Annie was great, she was super nice, respectful and professional. I'll be going to this Fair Oaks, CA location for the rest of my life hopefully.
- AAAmanda AdamsDec 7, 20255.0Friendly and super helpful staff! Everyone at LensCrafters was thorough and made the whole experience easy. Highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
Brands available include Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Tiffany & Co., and more.
Does LensCrafters accept vision insurance?
Yes, most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health.
What are LensCrafters' store hours?
Open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:30 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters provide in-store pickup for purchases?
Yes, LensCrafters offers in-store pickup services for customers.
How can I schedule an eye exam at LensCrafters?
You can schedule an exam online via their appointment link at https://examappointments.com/eeca/SearchExam?Office.number=0077.
What payment methods are accepted at LensCrafters?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there nearby medical or eye care providers close to LensCrafters?
Yes, Patel Vision Group and Madison Sunrise Dental Center are nearby, useful if you need additional eye or dental care in the area.
What nearby places can I visit for beauty or wellness services around LensCrafters?
You can visit Amazing Lash Studio and Quantum Aesthetics nearby for beauty and spa treatments.
Are there dining options near LensCrafters if I want to eat before or after my visit?
Yes, Yogurtland Fair Oaks and Coco's Bakery Restaurant are nearby for frozen yogurt and dining options.