LensCrafters

4.8
461 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1284 Auto Park Way, Escondido, CA
92029-2222, United States

Hours

Reviews

4.8
461 reviews
5 stars
432
4 stars
7
3 stars
3
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist with their needs.

Eye Exams

The optometrists received positive feedback for their thoroughness and professionalism during eye exams, with several customers expressing satisfaction with their prescriptions.

Quick Service

Customers frequently noted the fast service for repairs and glasses production, with many receiving their glasses on the same day.

Mixed Experiences

While many reviews were positive, there were also complaints about unprofessional service and issues with prescriptions, indicating inconsistency in customer experiences.

Product Selection

Some customers expressed a desire for a wider selection of frames, suggesting that the variety available did not meet all expectations.
  • TT
    T Tavares
    Oct 28, 2025
    5.0
    Had my eye exam done here for the first time and it was an awesome experience! All of the staff is super sweet, and I loved the doctor too! Highly recommend!!
  • JC
    Jodi Cardinal
    Oct 21, 2025
    5.0
    My son and I have had nothing but fantastic service at this LensCrafters location. For the past 2 years we’ve utilized this facility for my son’s eye exams and glasses. Every time we’ve visited, we are always greeted and helped quickly. I’d highly recommend this location.
  • JR
    Jenny Root
    Oct 21, 2025
    5.0
    Jennifer is a joy to work with. She is helpful and courteous, always giving expert advice, explaining how to save money. She packaged my 3 pairs of glasses into an amazing deal, giving me the best lenses and even prescription sunglasses - which have been an awesome benefit for driving. The experience, professional courtesy and money saving advice from all the staff is 100%. I have taken all my family members there and I suggest you visit them for your next pair of glasses and try their prescription sunglasses too! The lenses of my daily wear glasses darken in sunlight automatically! They are transition lenses. Some folk don’t know you can get that feature on regular glasses. Another great feature is that your glasses are created really fast! Some glasses can be done in a day. Finally, adjustments are free. Just visit them anytime and they’ll greet you with a smile. I love this place!! Thank you to Jennifer and all the staff.
  • BA
    Baja Bound Adventures
    Oct 2, 2025
    5.0
    As a woman, I’m always embarrassed explaining that I’m very hard on my glasses and I need something durable driving off road race cars and riding dirt bikes in full face helmets. Nicole in Escondido got me right away! She told me she rides bikes too and knew exactly what I needed to be safe in a crash, and look stylish between. She made me feel comfortable immediately & even asked if I use a face shield so we could talk about the added glare. Thank you Nicole, I’ll be seeing you again!
  • KC
    Katy Pearl Craig
    Sep 29, 2025
    1.0
    My appointment was a long time ago but I’m coming here to let you know this optometrist is a joke. I was prescribed the completely wrong prescription for my eyes. The general lack of care is astounding. I was prescribed a basic prescription, gave me a headache for 6 months, went to get it checked by a different optometrist, they literally laughed at my prescription after giving me my exam. Thank god I went and got a second opinion. Staff here also rushed me to choose my frames, I was the last appointment of the day and they all decided they wanted to go home early… so instead of giving me my allotted time they rushed me through my appointment. Didn’t call me before hand to let me know my appointment would be cut in half because they all wanted to leave early, I would have rescheduled. Overall unprofessional service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.