LensCrafters

4.9
502 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
200 E Via Rancho Pkwy, Escondido, CA
92025-8012, United States

Hours

Reviews

4.9
502 reviews
5 stars
482
4 stars
4
3 stars
2
2 stars
0
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Monty, Denise, and Lorraine, received high praise for their friendly, knowledgeable, and helpful service, making customers feel valued and well-assisted.

Professionalism

Customers noted the professionalism and efficiency of the staff, with many highlighting their thorough explanations and willingness to answer questions.

Product Selection

The store offers a great selection of eyewear, with customers expressing satisfaction in finding suitable frames and lenses.

Positive Experiences

Many reviews reflected overall positive experiences, with customers expressing their intent to return and recommend the store to others.

Mixed Feedback on Management

While most reviews were positive, there were isolated incidents of negative feedback regarding management, particularly concerning one manager's demeanor.
  • SS
    Sunny Strong
    Oct 10, 2025
    5.0
    Good listener . Knowledgeable.
  • MU
    Melissa Urrutia
    Sep 26, 2025
    5.0
    I had a great experience there with the doctor she explained everything clearly. Katie has amazing customer service! I definitely recommend coming here.
  • JC
    Julia Crim
    Sep 19, 2025
    5.0
    Lori was the sweetest human! She helped me feel sure about a frame that was on the fence about getting and she was just a positive and very lovely person! I usually don’t find myself at LensCrafters a lot but if I do I’ll be going back to this one in the future!
  • SR
    Sam Raygoza
    Sep 14, 2025
    5.0
    Customer service is awesome
  • SK
    Shannon Kneifl
    Sep 2, 2025
    5.0
    Wonderful customer service! Monty was great to work with!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.