LensCrafters

4.9
508 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
200 E Via Rancho Pkwy, Escondido, CA
92025-8012, United States

Hours

Reviews

4.9
508 reviews
5 stars
489
4 stars
4
3 stars
2
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Monty, Denise, and Katie.

Efficiency

Many reviews highlighted the quick and efficient service provided during eye exams and frame selections, making the overall experience smooth and pleasant.

Product Knowledge

Staff demonstrated extensive knowledge about frames and lenses, helping customers make informed decisions about their eyewear.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to customer service, particularly involving one manager, Monty, indicating inconsistency in service quality.
  • WA
    Willie Alvarado
    Dec 10, 2025
    5.0
    My annual eye appointment this year was extremely pleasant, efficient and the staff was SO helpful. I really appreciate the effort of Nha Queyen. I also appreciated Dr. Diane Truong. Both ladies were great.
  • NB
    Notary Barn
    Dec 6, 2025
    5.0
    Luke and Maddy Top Customer Service! Thank you
  • RS
    Richard Sterger
    Nov 30, 2025
    5.0
    Katie is such a joy to work with. She was knowledgeable and so willing to help.
  • AD
    Alesha Davenport
    Nov 19, 2025
    5.0
    Nha Quyen and the manager at the North Escondido store were super helpful in getting me the exact frames I needed at best price. Thank you!
  • SS
    Sunny Strong
    Oct 10, 2025
    5.0
    Good listener . Knowledgeable.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.