LensCrafters

4.8
262 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1044-B N El Camino Real, Encinitas, CA
92024, United States

Hours

Reviews

4.8
262 reviews
5 stars
247
4 stars
6
3 stars
0
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly, helpful, and professional service, particularly highlighting individuals like Paige, Brian, and Elia.

Product Quality

There were mixed reviews regarding the quality of glasses and lenses, with some customers reporting issues like scratching and peeling, while others were satisfied with their purchases.

Efficiency

Several reviews noted the quick service provided for repairs and adjustments, with many customers appreciating the prompt assistance they received.

Communication Issues

Some customers expressed frustration with communication, particularly regarding insurance coverage and service expectations, indicating a need for better transparency.
  • SQ
    Susie Que
    3 days ago
    5.0
    LensCrafters Encinitas came through for me when I really needed it. I had an online contact lens order delayed and I was completely out of contacts. The team was calm, kind, and incredibly helpful, and they were able to get me set up with PRECISION1 for Astigmatism and even provided five days’ worth so I wasn’t stuck. Fast, professional, and genuinely caring — thank you!
  • SB
    Sonora Braun
    Dec 15, 2025
    5.0
    Paige gave me the absolute best service and helped me while I was visiting from out of town on my honeymoon. I seriously appreciate the team over here at LensCrafters!
  • GG
    Greg
    Dec 14, 2025
    5.0
    I picked up my first pair of prescription glasses (ever)here at LensCrafters Encinitas and highly recommend coming here Fortunately, I was advised to purchase the warranty, and I unfortunately sat on my brand new glasses four days later….. and SMUSHED them… 24 hours before an international trip I came to the shop and Paige/Elia We’re able to take out my prescription lens, and pop them in a new frame and send me on my way within 10 minutes 10/10 recommend coming here!!!! Thank you!
  • CD
    Chris DiBella
    Dec 9, 2025
    5.0
    Went to have frames tightened up on three pairs of my daughter‘s glasses. Paige took care of it quickly, and then I was surprised to find out there was no charge. Much appreciated!
  • PP
    Paria Sanaty Zadeh, PharmD
    Nov 28, 2025
    1.0
    Terrible customer service. Sold me glasses lenses that scratched and peeled (anti-reflective layer coming off). Instead of properly assessing and taking accountability, all they do is swiftly blame the customer for “rubbing the lenses.” Another eye center analyzed the lenses and confirmed the peeling is due to either low quality or poor construction. Waited 30 minutes for assistance only to have the technician start helping someone else and not return. Instead of apologizing and reassuring she’ll come back to help me, she ignored my request for assistance. 15 minutes later of getting no attention, I just left without anyone realizing or caring. Worse, they had told me they “accept VSP” but failed to disclose they are not in network. I only learned this after going to another eye center that was actually in network. Surprise, I had over $200 coverage compared to the $70 that LensCrafters told me my insurance had. I was misled and felt deceived. Why give your business for low-quality products, complete lack of transparency, nonexistent customer service? I won’t step back in again.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.