Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
569 reviews
5 stars
503
4 stars8
3 stars3
2 stars7
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shay, Essie, and Terry.
Repair Services
Customers appreciated the quick and free repair services offered for glasses, highlighting the willingness of staff to assist with minor fixes.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers choose the right frames and lenses, and providing valuable information about insurance options.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences related to service quality and communication issues.
- MMMeliJan 5, 20265.0Andrea and Maggie were super helpful. Maddie greeted me as soon as I walked in and helped me order my lenses. Andrea previously helped me pick out my glasses and they are my favorite to this day! Definitely going back for their help!
- SWSultana WaliDec 30, 20255.0Shay is a superstar! I’m in the customer service industry and I notice these types of interactions. Every time a customer walked through the door, no matter which area of the store Shay was in, she would greet them right away, welcoming them in. Shay also did a fantastic job helping me decide on my next move with my prescription once I was done with the doctor. She was very personable and provided all the information I needed to make my decision. You all are lucky to have an employee like Shay!!
- DVDan VigilNov 7, 20255.0My LensCrafters experience was outstanding. Associate, Essie, went the extra mile to find a creative solution when my preferred frames weren't compatible with my prescription lenses. She found a slightly larger frame in the same style that I loved even more. If you visit the store, ask for Essie, she's incredibly helpful.
- YFYujie FuOct 26, 20255.0They repaired my nose pads of my glasses for free, and very nice and quick service!
- ABArushi BajajOct 23, 20255.0Andrea is amazing! She was kind, polite and patient as i couldn't remember my insurance but she graciously looked it up for me multiple times to figure it out. Bernard has built a great team, and I drive out of my way to come to this office. Great selection of glasses too!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Emeryville offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer frames and prescription wearable technology.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers designer brands such as Ray-Ban, Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, and more.
Does LensCrafters accept vision insurance and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters in Emeryville?
LensCrafters is open Monday through Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online via their exam appointment link: https://examappointments.com/eeca/SearchExam?Office.number=0489.
What payment options are available at LensCrafters?
LensCrafters accepts American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and checks.
What nearby stores can I visit after shopping at LensCrafters in Emeryville?
Nearby stores include J.Crew Factory, Mattress Firm, Men’s Wearhouse, Lane Bryant, Sunglass Hut, ALDO, Zumiez, Banana Republic, Vans, and Bath & Body Works, offering options from clothing to home goods and beauty supplies.
Are there other optometry providers near LensCrafters?
Yes, Bernard Hale Optometry, provider of Eyexam of CA, is a nearby optometrist providing eye exam services.
Where can I grab a bite or drinks near LensCrafters in Emeryville?
Nearby dining options include BevMo! which offers wine, beer, spirits and food, Nothing Bundt Cakes for desserts, See's Candies for sweets, and Burger King for fast food.
Is LensCrafters in Emeryville wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.