LensCrafters

Reviews

• RF

  Roohollah Fallahnejad

  3 days ago
  5.0
  I highly recommend LensCrafters! The staff was very helpful in assisting me with my frame selection, and Roger Price, the Market Manager, was very pleasant. Excellent service overall.
• AA

  Alvin Alesmith

  5 days ago
  5.0
  Everyone was so nice. I was just lost when I went I to the store and didn’t k ow what to pick. What made it worse was that I couldn’t see what I looked like in the glasses. Two people helped me to find a new pair of glasses and my wife loves them.
• JJ

  John James

  Feb 27, 2026
  5.0
  I came here for some new glasses. Laura was very helpful and helped me find the perfect pair. She then explained everything about my insurance and showed me some lenses that are much better than my old pair. I love my new glasses.
• TS

  Tim Smith

  Feb 21, 2026
  5.0
  I forgot the girls name, but she was awesome. She had the same kind of glasses that I was gonna buy and she explained them all to me. She was very very nice and showed me all the features and everything but an excellent employee. I run a company with 871 employees and one of the people there showed me his glasses that he got from LensCrafters. They were awesome so I wanted the same same pair well in saying this, I went down there to get the pair at least look at them and by the time she got done telling me about them I was buying them and so I'm gonna pick them up next week. It's really awesome. Awesome. She works in the El Cajon store and please thank her for me. I'll probably see her again next week.
• PC

  Pedro Camunas

  Feb 17, 2026
  1.0
  drove all the way from El Centro to this location on February 10 for my 11:00 AM appointment. Before making the trip, I specifically asked the receptionist over the phone for an estimate to replace my lenses. She checked my file and quoted me $45. I even repeated the question to confirm because my lenses include anti-glare and sun protection. She reviewed it again and confirmed the same price. However, once I arrived in person, the attitude completely changed. The receptionist seemed irritated when I mentioned the price I had been told, and suddenly the new quote became $235. This felt very misleading — like the low price was only given to get me to drive out there and show up. Wasting a customer’s time and gas with inaccurate information is extremely unprofessional. Very disappointing experience. I will not be returning.

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