LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.
Repair Services
The business received positive feedback for quick and effective repairs, often provided free of charge, which impressed many customers.
Professionalism
Customers noted the professionalism and knowledge of the staff, particularly during eye exams and frame selections.
Location Experience
The new location was well-received, with customers appreciating the ambiance and cleanliness of the store.
Mixed Experiences
Some customers reported negative interactions with specific staff members, indicating a need for improved training in customer service.
CC
cesar chavez
3 days ago
5.0
I had a great experience at LensCrafters. From start to finish, the service was smooth and professional. I came in for an eye exam and new glasses, and everything exceeded my expectations.
A special thank you to Christina for her outstanding help. She was friendly, patient, and incredibly knowledgeable. She took the time to answer all my questions, helped me choose frames that suited me, and made the entire process easy and stress-free.
The eye exam was thorough, and the doctor was professional and clear in explaining everything.
Highly recommend this location—excellent customer service and a truly positive experience!
AK
Aliaksandr Kaloshych
6 days ago
1.0
I visited in person to order glasses and was told I needed an eye exam, so an appointment was scheduled for the following week. When I returned, they couldn’t find my appointment. They did remember me, but the only solution they offered was to schedule another appointment and wait again.
KH
K H
Feb 14, 2026
5.0
Great experience. Please bring back same day service. 14 days waiting on glasses makes Lens Crafters no different from any other other random local optometry shop.
SS
steve spooner
Feb 8, 2026
5.0
I highly recommend Dr. Bei Zhang, she has been my optometrist for almost 10 years. Bei is extreamly thorough and is really good at communicating. The staff at the LensCrafters office were all friendly and helpful. My wife accompanied me and had a similar experience during her eye exam.
SK
Shakti Kashyap
Feb 1, 2026
5.0
Celia was AMAZING. She adjusted my prescription sunglasses perfectly and let me know how to service them at lens crafters. After three months I am able to wear my favorite sunglasses!! They were in my drawer since they were falling off my face! Thank you again Celia!!!!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, and Michael Kors among others.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the operating hours of LensCrafters in Pleasanton?
LensCrafters is open Monday to Thursday from 9 AM to 7 PM, Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM.
Can I schedule an eye exam appointment online for LensCrafters?
Yes, you can schedule an eye exam appointment online through LensCrafters' booking link at https://examappointments.com/eeca/SearchExam?Office.number=0098.
What payment options are accepted at LensCrafters?
LensCrafters accepts payments via American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for purchases.
What can I do nearby after visiting LensCrafters at Stoneridge Shopping Center?
After your visit, you can explore nearby places like the DMV Pleasanton Temporary Office Stoneridge for government services or visit Berry Delight for frozen yogurt and ice cream treats.
Are there other eyewear or optometrist services near LensCrafters?
Yes, nearby options include Dr. Bei Zhang Optometrist and Sunglass Hut, providing additional eyewear and eye care services.
Where can I shop for clothing and fashion accessories close to LensCrafters?
Nearby shopping includes stores like Lids Sportswear Retail, White House Black Market, Chico's, Na Hoku, and Torrid, all offering various clothing and fashion accessories.
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