Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
628 reviews
5 stars
575
4 stars
12
3 stars4
2 stars2
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Frances, Victor, and Ariana for their exceptional service.
Staff Professionalism
While most reviews commended the professionalism of the staff, a few customers reported negative experiences with certain employees, particularly mentioning rudeness and unprofessional behavior.
Wait Times
Several customers expressed frustration with long wait times, even with scheduled appointments, indicating a need for improved efficiency in service.
Product Quality
Customers had mixed experiences with the quality of glasses and lenses, with some reporting issues that required multiple visits to resolve.
- PRPatricia RomeroDec 27, 20255.0Abbey was great! She fixed my glasses!
- CLCameron LindseyDec 10, 20255.0It’s a very nice store. I came in to get my glasses fixed because I couldn’t manage to do it myself. A worker named Kelly helped me out and easily fixed them up!
- MGMJ “importgirl” GamNov 23, 20255.0Daniela gave an excellent customer service treatment very nice polite very knowledgeable. Dr. Vankleeck Love how she explained step-by-step on the procedure that she was doing made me feel super comfortable. All the staff that work at the 582 store location are great from chicken to your eye vision exam to check out .Been going to that location since they opened.
- CCCNov 13, 20255.0Victor was a huge help! Great location!
- SPsergio pizanoNov 11, 20255.0Very helpful and pleasant visit. Frances helped throughout the process and made it really easy for me. Even helped me order frames that I seen online that weren’t available at the store. 10/10 experience!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters?
LensCrafters features brands such as Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What are the store hours for LensCrafters in Downey, CA?
LensCrafters is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Where is LensCrafters located in Downey?
LensCrafters is located at 8970 Apollo Way, Space A9-B, Promenade At Downey, Downey, CA 90242.
Can I schedule an eye exam appointment online with LensCrafters?
Yes, you can schedule an eye exam online through their appointment link at examappointments.com for office number 0458.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for your eyewear purchases.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What nearby stores can I visit after my eye exam at LensCrafters?
After your visit, you can explore nearby stores such as Bath & Body Works for beauty products, Daiso for Japanese household goods, and Ulta Beauty for cosmetics and hair supplies.
Are there nearby dining options close to LensCrafters at Promenade At Downey?
Yes, nearby dining options include Panera Bread for cafe-style eats, California Fish Grill for seafood, and Noodles & Company for Asian cuisine.
How can nearby businesses like Downey Promenade Dental Group and T-Mobile complement my visit to LensCrafters?
You can conveniently combine your eye care visit with appointments at Downey Promenade Dental Group for dental care or visit T-Mobile for mobile phone services, making your shopping experience at Promenade At Downey efficient and productive.