Business Details
About
Home Health Care ServiceSenior Citizen Center
Home Instead® has built a reputation for providing quality home care for seniors, including care for people with Alzheimer's, respite care, companionship, transportation, medication reminders, and live-in companions. And we’ve recently joined forces with Honor to expand the world’s capacity to care. The Honor Care Platform combines local care, 24/7 support, and easy-to-use technology to provide consistent care to the highest standards. We meet with you in person for care consultations, re-assessments, check-ins and more. Our highly trained caregivers (we call ours Care Professionals) are matched to your specific needs. And the Honor Family App keeps family members in the loop with daily Care Notes. Call today for a free assessment.
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.6
9 reviews
5 stars
8
4 stars0
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1 star
1
- DMDon MartinezSep 19, 20245.0I want to express my heartfelt gratitude for Magi, our caregiver, who has been an incredible source of patience, compassion, and support. From day one, she demonstrated a genuine commitment to providing the best care possible. Her kindness and attentiveness have made a world of difference in our lives, offering not only professional care but emotional support as well. Magi's ability to handle every situation with grace and empathy has been truly remarkable. We are so fortunate to have her, and her dedication has brought us great comfort and peace of mind. She is truly a blessing to our family. - Don & Martha Martinez and family
- PSPatsy StroudFeb 6, 20245.0The time I have spent with Home Instead has gone very well with all of my caregivers the one I have now is Alma she is very thoughtful she looks to both current situations and those ahead to care for me. She helps me with my groceries shopping she also helps me select beneficial things for my health and she also cleans my house she deals with my 3 cats what more can I ask for. Alma is always on time taking me to doctor appointments and labs appointments she is always there hand on hand to catch what the doctor says in case I miss anything I really appreciate her for that the time I have spend with Alma has been so great she really loves what she does she is Lovable and compassionate. On my book she is a five star ***** caregiver.
- PRpaty “CAMILIA” RJul 20, 20195.0Friendly atmosphere , constant communication and team work.
- ESEd StavneakJun 25, 20185.0In the past, I have enlisted the services of 3 separate care giving organizations only to find a number of issues with each organization. Some failed to adequately care for my mother even allowing her to fall to the floor, while others just failed to show up as scheduled leaving me to scramble tying to find care giving for my mother. After some time I finally found Home Instead Senior Care. Recently, when I was scheduled to have total hip replacement surgery, I contacted them to assist me during my recovery. Their duties started by taking me to the hospital at 4:30 AM for my surgery. To my surprise on the day of the surgery, I looked out my window at 4:15 AM, and there was my care giver ready to go. Home Instead Senior Care has exceptional care givers. They showed up early, attend to my needs, provided some light housekeeping and assured that I was comfortable in my recovery. Additionally, Home Instead Senior Care has very professional care givers that were always respectful of my privacy. When it was time for my second total hip replacement, it was easy decision to enlist the services of Home Instead Senior Care and again, I found exceptional service not only with the care givers, but also with the administration staff at Home Instead Senior Care including Leslie Cabral who initially assisted me in securing the care givers to meet my needs. I contacted Leslie just days before my first surgery and she scheduled time to meet with me at my house and was able to secure care givers to meet my schedule. Home Instead Senior Care is now and will always be my choice for care giving services for both my mother and I and as we both grow older. I would definitely recommend Home Instead Senior Care to anyone in need of care giving services for their loved ones. They are truly exceptional care givers.
- JBJackie BruceFeb 26, 20181.0So my family was in an emergency situation and we needed care ASAP. Called Home instead. Leslie came out to the home she was very nice. But then everything went downhill from there. We paid a deposit up front to guarantee services. We let her know we would need help for the next week forsure maybe 2 weeks. Days go buy she said the scheduler is going to call. Nobody ever called, then when we finally talk to them they say “we don’t work on the weekends” what kind of Home caretakers are you? You never said that when we met at the house. Then we are in contact with her and they are saying that they arent going to be able to have any care till Monday and we needed it Friday which we discussed. Why did I just give you a deposit to guarantee service then???? We ended up canceling services with them all together and getting our refund. This is where it gets great........Monday morning rolls around and there is a caretaker at our door??? Are you kidding me. These people need to get it together because for one they don’t work on weekends which is absolutely ridiculous and 2 I feel bad for the caretaker that just came out, she probably doesn’t have a job for the rest of the day because of their screw up. This was the worst experience with at home care that we have ever had.
Frequently Asked Questions About Home Instead
What services does Home Instead provide?
Home Instead offers in-home senior care, including companionship, personal care, respite care, dementia care, medication reminders, transportation, and more.
How do I know if my loved one needs home care?
If they struggle with daily tasks, personal hygiene, medication management, or feel isolated, home care can provide needed support.
Is Home Instead licensed and insured?
Yes, we are fully licensed, bonded, and insured, and our caregivers undergo thorough background checks and training.
Do you provide 24-hour care?
Yes! We offer 24/7 care, including overnight and around-the-clock care options.
Can I customize the care plan?
Absolutely! We tailor services to meet individual needs and adjust them as circumstances change.
Who are your caregivers, and how are they trained?
Our caregivers are trained, experienced, and compassionate professionals who undergo background checks and continuous education.
Can I choose my caregiver?
We match clients with caregivers based on personality, needs, and preferences to ensure compatibility.
What happens if my caregiver is sick or unavailable?
We have a team ready to provide backup care to ensure continuity of service.
How much does home care cost?
Costs vary based on care needs, frequency, and duration. Call (562) 596-4884 for a personalized quote.
Do you accept long-term care insurance?
Yes, we assist with long-term care insurance claims and help clients navigate their benefits.
Do you accept VA benefits?
Yes, we provide care for veterans and assist with VA Home Health Aide (HHA) benefits.
Is home care covered by Medicare?
Medicare typically does not cover non-medical home care. However, some supplemental plans may offer benefits.
How do I get started with Home Instead?
Call us at (562) 596-4884 for a free consultation. We’ll discuss your needs and create a custom care plan.
How quickly can care begin?
In many cases, we can start care within 24-48 hours, depending on caregiver availability.
What services does Home Instead provide?
Home Instead offers in-home senior care, including companionship, personal care, respite care, dementia care, medication reminders, transportation, and more.
Is Home Instead licensed and insured?
Yes, Home Instead is fully licensed, bonded, and insured, with caregivers who undergo thorough background checks and training.
Does Home Instead offer 24-hour care?
Yes, we offer 24/7 care, including overnight and around-the-clock care options to meet your needs.
Can I customize the care plan to fit my loved one's needs?
Absolutely, our services are tailored to meet individual needs and can be adjusted as circumstances change.
How quickly can care begin with Home Instead?
Care can often start within 24-48 hours, depending on caregiver availability.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa for payment.
What cities are served by Home Instead in the Downey area?
We serve a wide area including Paramount, Bellflower, Pico Rivera, Commerce, Montebello, Compton, and Downey in California.
What nearby medical services are close to Home Instead's Downey location?
CareMore Medical Group is a nearby health and medical provider where clients can access internal medicine and doctor services.
Are there real estate services near Home Instead's office in Downey?
Yes, several real estate agencies are nearby such as Coronado4Homes, Alpisar Real Estate, and Duke Realty, which may assist clients or families moving or downsizing.
How can nearby financial services benefit Home Instead clients?
Nearby services like Loans by Dallys and Assurance Escrow can assist clients or their families with mortgage brokerage, installment loans, and escrow services relevant to senior housing or estate planning.