Quest Diagnostics - Closed

Reviews

• JB

  J. Boston

  Oct 6, 2021
  2.0
  Technician must have been new and not well trained. He could not draw any blood from my arm. He spent five excruciating minutes twisting the needle around to get into the vein. He finally had to call another tech who came in and hit another vein quickly and painlessly. I have never had such a bad experience for a simple blood draw.
• GG

  Graham Gall

  Jul 15, 2021
  2.0
  The staff were in a hurry but they were not behind; I got in about 6 min late. Front desk was friendly but the tech was not. She did do an alcohol rub, I think once across my arm. When she was finished drawing blood she pressed a swab on my arm, held it with one finger, grabbed the tape, tore off a short piece and quickly slapped it on my arm. When I got in my car I found blood running down my arm. I have been going to Quest for years and never have been treated like this. N Management better clean things up or trouble is coming, I will inform my doctors so they can evaluate their contract. Sorry Mr. Quest
• JJ

  Jennifer

  Apr 24, 2019
  5.0
  I was in and out in about 5 minutes and the staff was pretty nice!!
• CC

  Cohosh

  Nov 7, 2018
  1.0
  DOES NOT DO DRUG SCREENS ALTHOUGH IT'S QUEST DIAGNOSTICS! Wasted my time being sent here with their form for a drug test. How can a quest lab not so drug tests?!
• XR

  X3V10US R3X

  Sep 12, 2018
  1.0
  When I entered the room with my toddler, the TV was blasting violent images into the room at top volume. Some sort of preview for a horror movie. I immediately had to leave the room. This is not an appropriate place for children. We don't even own a TV, much less watch that kind of garbage. When I go back in I walk up to the desk, and I can see a young girl hunched over her phone. Typical freshman, I think. Must be first year med school work experience. She doesn't look at me. I just stand there for a few minutes, waiting for her to say something. Finally I speak. "Hello, I have an appointment." She doesn't look at me, just tells me to check in using a touchscreen pad mounted on the desk. I'm a little confused who is the patient here, but I decide to go with it to save time. I have to enter a long string of information. Basically I'm doing a clerk's work for them. Normally you couldn't pay me to use a touch screen. It's tedious and rather beneath me. I'm actually paying money to do someone's work for them. Sarcastically, I say "Boy, they sure make you do a lot of work," (she's still playing on her smartphone) and she says "Yeah! You guys I mean, not me!" Well, typical teenager, I think. Isn't there something in Freud about sociopaths not understanding sarcasm? Anyway, I have to wait outside because of the TV. I can see her through the window. After messing around for several minutes, she suddenly stands up, calls our name, and snaps on some gloves. "This way, please." "Wait a minute," I said, "where's the phlebotomist?" "Me." I just got up and left the room. There is no way I'm letting my kid get siphoned by a troglodytic teenager.