Site for Sore Eyes - Daly City

Reviews

• JZ

  Jessie Z

  Apr 12, 2025
  1.0
  One star as a failed health provider. Ordered a prescription glass for about $700. The manager missed two key steps: 1. Verify the Pupil distance PD. 2. adjust, put on then dot the center of the eyes on the glasses. Got huge headaches wearing it. Figured it out elsewhere. Even after I went back she still missed step #2 and had to be reminded. They don’t care about your wellbeing. just go elsewhere
• DP

  Dathan Pattishall

  May 13, 2023
  3.0
  The staff is horrible. I’ve gone to this location for 25 years. They overtalk and cut you off when asking questions. The older male did this and lied. After I get my replacement I am never using them again. Let’s see if they didn’t loose the reorder. Passive aggressive behavior is uncalled for. Update the young guy took care of me and provided great service
• IP

  Irma Perez

  Feb 8, 2021
  1.0
  Getting Rx: The optometrist that assisted me was wonderful. She was informative, kind, and organized. I gave the staff my glasses to clean and replace my lenses. When I gave my glasses they took the original case. Picking up my glasses: - the glasses were still droopy cat eyes - they never cleaned the frames - they never returned my original glasses case - they bent my glasses - the employee was defensive and didn’t apologize on behalf of the company for my experience - she didn’t even ask me to put them on so she could adjust them - all I got was a “call the manager, we can’t do anything, we send things to our lab in Kentucky” Trust me, if you want to feel like a valued customer do not go to Daly City where no one cares about your vision experience.
• AD

  Ann Davis

  Oct 15, 2019
  5.0
  They have always been amazing. They have assisted my son and me for about ten years.
• JW

  Judy Wong

  Oct 15, 2018
  5.0
  Dr Chen is a very patient and caring doctor. Most through exam I've ever had and I don't feel rushed at all. Definitely will return here!