Planet Fitness

3.8
905 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2945 Junipero Serra Blvd, Daly City, CA
94014, United States

Hours

Reviews

3.8
905 reviews
5 stars
439
4 stars
165
3 stars
109
2 stars
54
1 star
138

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted severe cleanliness issues, particularly in the locker rooms and showers, with reports of mold, dirt, and unpleasant odors.

Staff Behavior

Customer service experiences varied widely; some staff were praised for their friendliness, while others were criticized for rudeness and unprofessional behavior.

Crowding

Many customers noted that the gym is often overcrowded, leading to long wait times for equipment and a generally uncomfortable workout environment.

Equipment Condition

Several reviews mentioned that equipment is often worn out or broken, with a need for upgrades and better maintenance.

Ventilation

Customers frequently complained about poor ventilation and high humidity levels, making workouts uncomfortable, especially during peak hours.
  • RR
    Rafals2
    Nov 12, 2025
    3.0
    The gym is great, but the music volume is impossible to focus on during exercise. I've changed headphones five times trying to find something that could drown out how loud the music is, and it DOESN'T EXIST. It doesn't need to be that loud; the noise from the gym is already enough.
  • SN
    Steve Nelson
    Oct 28, 2025
    4.0
    Pretty good gym. Decent equipment . They keep things fairly clean
  • MD
    Mehmet halit Dölek
    Oct 7, 2025
    1.0
    Hello, good afternoon. It was nine in the morning and I arrived at the gym I registered at. I wanted to shower. There were bacterial stains on the shower floor, and an employee was cleaning it. I asked if I could use the shower, and he said yes, so I went in. I hung my belongings on the hook: my underwear, towel, and phone. The locker didn't have a lock, and to prevent theft, an employee named Randy threw all my belongings into the bacteria-infested water. My underwear was covered in muddy water, and so was my phone. He didn't even look at me and apologized. I threw away the things I'd brought to shower. I asked him why he did this. He didn't explain it and told me to talk to the manager. I told him I wouldn't talk to the manager and that I would complain to Planet Fitness customer service. He got angry and cursed.
  • AL
    Asha Laurent
    Oct 6, 2025
    5.0
    I love this gym, it has everything, nice staff, and just vibes
  • CM
    Christopher Molina
    Sep 30, 2025
    1.0
    I spoke with the gym's customer service team. I've even spoken with the manager on several occasions, and THEY DON'T CARE ABOUT REPAIRING THE WATER FILTER. I THINK THIS GYM IS WAITING FOR A LAWSUIT FOR NOT HAVING A WORKING WATER FILTER. Please do something about it!!!!!!

Frequently Asked Questions About Planet Fitness

What are the regular operating hours for Planet Fitness in Daly City, CA?

Planet Fitness Daly City is open Monday through Friday from 5:00 AM to midnight, and on Saturdays and Sundays from 7:00 AM to 9:00 PM.

Does Planet Fitness offer any special hours during holidays?

Yes, Planet Fitness Daly City has modified holiday hours on dates like November 27 and December 24, opening from 6:00 AM to 6:00 PM, with extended hours on December 26 and January 1 from 5:00 AM to almost midnight.